The place was very clean and organized. Definitely a thumbs-up for the effort.

PLEASE get your final check-out receipt before you leave the property. They over charged my bank account. They took out four transactions in my account for a total of $788.67. My account is right now overdrawn $220.57 with pending transactions. I contacted Hilton and Hampton Inn Baltimore Bayview Campus in regards to this. Basically, ONE; I was told that I had to wait between 3 to 5 days for the refund to take place. TWO; since I'm not a Hilton Honors Member and I booked through Booking.com pretty much there is nothing that can be done!!! I want to be also refunded for the overdraft fees too!!! I would like to be contacted by either or both Hilton and Hampton Inn management. I never got an apology from either Hilton and Hampton Inn!!!

You have wonderful staff there. All of them. Give them a raise! Or a bonus or some token of appreciation they deserve it.

It is not that I didn't like but I find the breakfast a bit limired.The lady running the breakfast is a fantastic human being and a very hard worker: I think a bit better selection would help us and her too. She is wonderful but it is up to you, the Company, to make available a few more things.

The breakfast was good , nice selection. Tia McCray at the front desk was superior! I had a problem checking out with booking.com. They refused to help me. Tia did not hesitate. She said let me help with a super friendly and patient attitude. She stayed with me, called Booking.com and continued to multi-task while checking in guests, replacing missing keys and didn't miss a beat. The whole time she was just as friendly to each person she greeted. She solved my issue and placed a note on my page so the next person could see the notes as well as the manager. She is a true asset to the Hampton Inn on Eastern Ave. Everyone was super nice but Tia went above and beyond. I was in town for my Dad's funeral and she made the week so much easier.

Breakfast only stayed warm for 30 seconds. It would be nice to have a microwave to warm breakfast up.

The staff were very welcoming from the moment we walked in. The pool was scheduled to be closed but when the front desk man realized how disappointed my 6yr old was, he had the workers stop doing repairs and opened the pool back for the weekend. It was conveniently located near everything we had planned. The breakfast was also a winner.

Nothing

I was very pleased with my stay there. I liked the fact that they provided a decent breakfast, not just a continental breakfast, but a real, hearty breakfast that actually fills your belly and is satisfying! I also liked that a microwave was in my room, which was very convenient. My room was clean and comfortable with a nice view. The staff was friendly, warm and informative. Overall, I was extremely pleased with my stay at Hampton Inn and I would definitely stay there again.

The only downside was that the bathroom could use a bit more lighting but it's a minor detail - I still enjoyed my stay.

Price was fair. Hotel in general was nice. Breakfast cook was a very nice person who talked with the customers and seemed to truly be interested in them. I found her to be amazing. She definitely made people feel welcome.

Our shower needed a few repairs in 221. The handicap side was not expected. It had a hand wand as well that was tucked into the handrail pointing OUT and turned ON. When I turned on the water it sprayed across the floor. Wet tile is SLIPPERY. I think the cleaning people need to be more cautious when cleaning showers.

I can't say enough about the staff at this location. Whether it was morning or night, everyone was super helpful and always available. Always had a smile or a greeting. I had an issue with my gift cards and they worked hard to help resolve it and were very patient as I tried to work the details out. The room was really nice and super clean. Full size bottles of soaps and hair care. Extra towels upon asking. Bed was comfy and super clean. Shower was spacious. Breakfast was hot and it had good options, although I do wish the eggs didn't have meat since I'm a vegetarian, but there were plenty of things I was able to eat especially the fresh pineapple! Location is outside the down town Baltimore hustle and bustle and I'm a small town girl and find the city intimidating. This location was a nice quiet getaway yet within 20 minutes of johns hopkins homewood campus. This location is a gem and quite the deal. Considering you're staying at a hotel that's 5 years old, its super clean, close to everything and amazing staff, its an awesome deal.

A more friendly, helpful front desk staff, Asia in particular, you won't find anywhere. I realized I left a favorite necklace of sentimental value in my room as I was boarding a cruise. I called and Asia assured me she would personally make sure it was retrieved and kept safe until I could pick it up when I returned. I was able to enjoy my cruise knowing it was in good hands. We'll stay here every cruise out of Baltimore from now on. Rooms were clean and comfortable, great breakfast and location was perfect.

The hotel staff was amazing! They really took care of me and made sure that I was okay and made my stay enjoyable

Booking.com really messed up my check in process!! I was on hold over 1.5 hours trying to get my issue resolved. Eventually had to disconnect the call after the hotel staff were able to check me in until the issue was resolved. HIGHLY DOUBT I will use booking.com after this. No follow up, no help at all. The hotel took over and made sure everything was sorted out with you all.

Great staff. All of them. Only thing I would enhance the breakfast with the offering of at least an espresso/nespresso compatible option. Lady taking care of breakfast is very good.

Provide some microwaveable tools each room (a glass container microwave proof) amd a nespresso machine compatible fir breakfast