We booked our stay with a different hotel, walked in asked for a refund and walked right out. I went online and booked with Residence Inn, ended up paying almost twice as much, but you get your money's worth, right? It was worth every penny. The General Manager Wendy Williams greeted us and was so friendly, even gave us her business card. Called us a few minutes after check in, to see if everything was good, we had one small issue which was fixed within 10 minutes. I am not sure how likely we will be in this area again, because we only came for a wedding but if we are ever in the area we will for sure stay at Residence Inn again. Thank you Mrs. Williams for making our stay wonderful and taking such good care of your hotel. Very clean hotel, nice location close distance to everything. Love it!!

Wish we had more hot breakfast options but what they offered was decent.

Room was great. Clean. The heating worked great. Very good water pressure and hot water was always available.

The only thing I did not like is you have to exit the building to get to the reception area and breakfast area. And it was very cold outside. Other than that we very much enjoyed our stay.

The property is just okay.

The fire pit didn’t work. The outdoor furniture was a little dirty for the money you’re paying, something as simple as the fire pit should be working.

The property had good amenities the children enjoy the swimming pool and we grill while they in the pool. The location also was close to stores and restaurants. The family enjoyed the hot breakfast. 

The only thing that I could say oh, the pillows were flat. Replacing the pillows is my recommendation.

Everything was good

On the warm days that we did have the pool could have been open, which was why we chose the hotel in the first place .

location. staff were excellent, especially Laura.

the dining chairs were especially uncomfortable and potentially dangerous. the shower was problematic;it was nearly impossible to turn on the water without getting wet. ruined my hair several times

Breakfast was excellent, varied with options for gluten and lactose free diets. Staff was friendly and helpful.

The room was nice—spacious—but the sheets were threadbare and the bed was so-so. Linens need updating.

Early check-in, location gave easy metro access with 30 min ride into DC, slept well even on the sofa bed, excellent breakfast and very attentive staff. Would definitely return here.

Minor concerns, no extra pillows in room for sofa bed use, no dish soap/sponge provided for used kitchen dishes.

very clean

Noise from the basketball court. Kids were playing basketball only 3 feet away from my window at 7:45am in the morning non stop... Not that quite...

customer service in Wendy Williams was excellent.

it was hard to get to the food area where we were. they should enclose the walkway so you don’t have to walk in the cold to get to breakfast.