The breakfast was typical of this kind of place. The employee who was servicing the breakfast was excellent. She never stopped working and was available to answer any questions.

I was on the third floor. There was a party going on out in the hall and it was late at night. Opening your door and requesting directly for a lowering of volume is usually not effective. I put in my earplugs and solved that problem. I saw another guest the next day who commented on it. She said she called the front desk and they took care of it.

Carla at the front desk was very nice and accomadating

Booked at king room with spa bath for 267$ Pictures on booking showed a jacuzzi tub in the room. Got there and our room just had a regular bathtub. Went to talk to the lady and she said that booking gets people like this all the time and that it's just a regular tub with jets...except in our room 205 there were no jets at all in the tub. Luckily Carla was so nice and gave us the last room with the jacuzzi. Definitely made our anniversary trip better. We come here every year and never had an issue so I will definitely book through the hotel next time. I was told I paid 40$ more through booking anyway. So happy because 280$ for a room with no spa bath is insane!!!

Very clean and spacious for a family of 5 with 2 teens. Great breakfast! Eggs,sausage, biscuits and really awesome gravy. Cereal milk, fresh fruit, several grab and go options. They had 24 hr tea, coffee, hot cocoa and lemon 🍋 ice water. Pool big enough and warm and clean. Over all a great value for our family. About 15 mins from silver beach.

The only thing I did not love was the floor around the pool. It was rough on my feet but really no biggie at all.

The staff was very friendly and very responsive to things we asked for, from information about the directions to things to do. The free breakfast was good and offered the usual things from waffles to cereal. They also offered free lemon water and coffee all day.

The room was clean but a little outdated. Could use a facelift as the sofa was "well used." The lighting in the bathroom needs to be updated and brighter.

Where to start? The check in with Karen (?) Smooth and Friendly A+ Interaction during the stay with Terry A+. Housekeeping A+, yes they cleaned the room everyday without being asked. I didn't think they did that anymore. Our 6th motel stay in Michigan in the last 10 years and I wished we had known about this place the other 5 times.

In regards to what I didn't like has nothing to do with the hotel. It has to do with the Jets Pizza that delivers to the hotel. 45 minute wait and the pizza wasn't even what was on the ticket.

Location was great and easy to find. Staff was very helpful. I asked for a quiet room so the clerk gave me a room on the top floor in the corner (and near the stairs, which was a bonus as I prefer stairs). The bed was very comfortable and the breakfast was plentiful.

The closet needed more hangers. The bathroom lighting is a bit too dark for putting on makeup.

Everything about this location was great, all of the staff were amazing, very clean, great breakfast, the pool and hot tub are very nice and had great hours. The location is so close to our favorite beach. The price was also the best in the area for comparable hotels. We will definitely be back

Everything was great

Night staff was very friendly and accommodating. The beds are very comfortable. The facility was very clean and smelled good

The pool looked dated. The hot tub floor felt like broken concrete. The washer was also dated and no matter how many times you pressed the cold it washed your clothes in hot water.

Excellent staff, nice large rooms, free breakfast, pool with hot tub.

The light fixture in our bathroom was damaged, the edge of the comforter on one bed was dirty, and the carpet seemed damp - possibly due to the high humidity during our visit. The hot tub was a bit too hot.

The location to the interstate. Restaurants and coffee shops nearby.

It needs some updating. It was a little dark in the rooms and lobby. The breakfast should offer a little healthier options.