This is the spot we always stay when traveling to Missoula. Rooms are comfortable and clean. Staff is always helpful. Location is great and is accommodating for our visitors.

We had issue with booking.com. They booked and charged us for the wrong day. We are still trying to get our money back. That was not Fairfields fault at all. They did find us a room, it appeared it was under maintenance but we were thankful for the room! The water slide area is beginning to show aging and hot tub was just a barely warm tub Knowing this facility, they will make every effort to update. We will be back.

Nice, new hotel near the airport & accessible to dining & shopping.

The front desk staff needs customer service training. The guests are not a bother & rewards members should ay least be made to feel welcome. Clearly state to guests arriving early that their room is not yet ready & when to back. Don't make them guess what to do while being too busy with the computer. We also woke up in the middle of the night to Marijuana smells coming for next store....yuck!

Good location right off Hwy 90. With the use of your Nav the city was easily navigated. We enjoyed our suite. Comfy bed, nice linens, soft towels & large shower! Full breakfast: wonderful and the woman who made the breakfast and serviced the area was so sweet. I asked for some suggestions on how to see the city and where to go, she took time (after she had finished her clean up after breakfast) to talk with me and make several great suggestions! We were throughly satisfied!

Everything and everyone was well done and considerate!

We LOVED everything about the hotel! The staff was very friendly and accommodating. The waterslides were so much fun that we extended our stay to enjoy them longer. Breakfast was excellent both days we were there with multiple options and hot coffee and food. Our room was spacious, clean, with comfortable beds. We really enjoyed our stay.

We would have loved to have the waterslides open earlier, but I understand the need for someone to manage that capability.

The breakfast provided a good choice. Everything was replenished when it was running low. The breakfast staff was exceptionally helpful and friendly. Kudos to the ladies.

I can't think of anyone thing that was not exceptional. Next time I will make sure I bring a swimsuit.

Room and breakfast

Paying for parking The 5 guest limit for the pool. Once my daughter and her family joined me there was 6 of us. I sat out and couldn't play with my grandchildren. I was not told of the limit when I checked in.

We all had a blast on the waterside but disappointed it didn’t open until 4:30 each day. breakfast was great.

The room we got said it slept 6 people. we thought it had 2 queen beds and a sofa sleeper but there was no sofa sleeper. We asked how that room could sleep 6, and they said 3 to a bed! The picture online is misleading as it showed 2 beds and a sleeper. The front desk lady said there are no rooms with 2 beds and a sleeper. We went to Walmart and bought a $20 air mattress.

very nice breakfast. good service by all staff

I was not pleased that the room rate was raised so much higher for the weekend. The same room that was $219.00 Wednesday was $449.00 on Saturday

It’s a beautiful hotel, love the room and bathroom.

That the slides were only open from 4-9. I probably wouldn’t have chosen to stay if I had known that.

The rooms and bathroom was we’ll appointed, immaculate. love the new baggage carts , thanks for rethinking them.

The only disappointment was that booked it with breakfast included so I didn’t mind the upcharge for the room in this size city. The disappoint was the text message later after paying for the room that breakfast was cancelled due to some renovations the hotel was doing. That felt a bit untransparent, just tell me upfront. With that said the team did offer some breakfast fruit and muffins to grab n go. That was thoughtful.