Natalie checked us in; she has a warm, welcoming personality. She kindly gave us a room on the main floor which I appreciated. We were surprised by the size of our room and the unique furnishings. It really captured the feeling of an old mission. The bed was very comfortable. The morning breakfast was much better than we've had at other hotels, and the setting was very nice, more like an old restaurant than the sterile breakfast room at most chains. I hope you don't change the decor; it's quite lovely. I did not want to stay at a Best Western because I thought it would be one of those places that cut corners (no sound-proofing, bad mattress, depressing bathroom) but my husband suggested we try it because of the price, and I'm glad we did. No corners were cut that I could see.

Nothing comes to mind.

The breakfast was nice - restaurant buffet style with very attentive staff. It was in an actual restaurant style dining room. Very pleasant! This is one of the most charming places we have stayed for a reasonable price. It has a retro southwestern flair, but unlike some authentic retro places, it was super clean and in excellent condition. The grounds are beautiful! We don't usually go through Las Cruces on our frequent cross-country treks, but we may change our route so we can stay here again. The best was the incredibly gracious, warm and professional front desk staff!

The bed was very comfortable. Loved the large spacious room, the large window, and the window in the bathroom was a real treat. The breakfast area was large, and very nicely decorated, lovely Southwest style. Breakfast selection was awesome, amd the server was friendly and helpful. Best breakfast we have had at any hotel in a long time.

The TV in the room was a bit small, could use an upgrade. We did hear a train at night, but they provide ear plugs and it wasn’t too disruptive.

The lovely woman at the front desk was so nice. Like chatting with an old friend. So kind and inviting. She gave me a room that made parking with a trailer easy. The room was clean, very spacious and comfortable. The train close by didn't bother me. I thought it would but it was surprisingly soothing. The parking lot is a little rough but manageable. Vending and ice machines all work properly. The shower was great. Perfect pressure and drainage. I couldn't hear the other guests or their t.v at all. I will stay here again and again.

When I first turned on the water for the shower, some small black particles came out of the water...instant dread. I was like, ohhh no! Of all the things to go wrong, you don't want the bathroom facilities to be one of them. Then a little sputter and it was clear. I ran it for several minutes after, turning it on and off again to check it's clarity. It ran clear from then on. Maybe I was in a room that hadn't been rented in a while.

Beyond expectations plus an attendant that was so helpful and friendly. Enjoyed talking with her and she needs to be commended for for her early morning work ethic.

There is nothing I did not like about my stay. Rita was unbelievably helpful in trying to make sense of my double booking when I could get no help from booking.com. She was the most personable motel manager I have ever met. There should be more like her and the world would be better for it. If I am ever in Las Cruces again I will not stay anywhere where else. Thank you Rita

We stay here 2 times a year, every year. This is the best hotel along our route, and we will continue to use this hotel as long as it's open. It is clean, the rooms are massive, I've never had a single issue in the 10 times we've stayed here. They are quick to check in, even faster to check out. I always get my deposit back within 2 days. Love it.

My one and only complaint is that it may need new carpet. After my kids bathe and run around, their feet are usually brown. I don't think this is any fault of the cleaning staff. The carpets are just older. Otherwise, each room is cleaned to perfection. I can even smell the bleach in the bathrooms.

the room was cool when we first got there. air conditioner worked great. beds were very comfortable. four pillows to each bed. very clean room. bathroom/shower was big. water had good pressure. staff friendly and helpful. breakfast was one of the best we have had in a long time.

stairs to get to second floor. the air conditioner was loud. there is train tracks across the road... you could hear train but was not bad. small parking lot.

Nice large room. Love separate vanity and shower/toilet area.

The shower was 'painful'. Dual shower heads with very high pressure and only extremely fine spray felt like lasers cutting your skin. Shower heads 'seemed' like the spray could be adjusted, but it couldn't.

Really nice property. Staff was exceptionally nice and helpful. Breakfast was excellent. Would stay there again.

If you check in to the property in the evening, you will very likely be in a long lineup as the management has decided to only have one person working the check-in desk. They were doing a fantastic job when we checked in, but it was way too much for one person. It sounds like this is a pretty regular thing - so don’t be surprised if you have a long wait to check in at the busy times!

We rolled in off the highway it was easy to find. The front desk was so cozy and adorable. The room was great and actually had character. The bathroom was lack luster but it was clean and that’s all that matters. The pool area was really nice. I felt safe there. I would book it again if I’m ever back this way. Oh and it’s crazy close to a cute artsy downtown area where we had dinner.

Nothing it did the job and I liked it.