The hotel staff was great. Hotel is clean and quiet. I was able to check- in an hour earlier. The fireplace in my room was beautiful. My kids enjoyed the pool and game room. The hotel is safe and has security. You can’t enter the hotel at night without a key card. Hotel is a bit pricey but I guess that’s the price you pay for comfort. There’s also an airport shuttle just make an appointment. The hotel grounds and courtyard are clean and beautiful. No real complaints.

The hotel doesn’t serve bacon for breakfast at all. Most people look forward to eating crispy bacon for breakfast. I guess that’s how they keep the cost down. I’ve noticed a lot of people don’t come down to eat being that they can cook their own breakfast upstairs.

Firstly, the breakfast room is beautifully decorated in a modern style with nice, soothing colors, looking out onto a nice patio garden. It feels like you're at home(upgraded, of course). There are seating options including a library area. Very nice! The food was really, really, really good! I told one of the ladies who staffs the kitchen. Lots of breakfast options and beautifully presented. Warm scones, yum. The suite was very nice. It was quiet. Did not hear a single plane. Good bed, good sleep. Nice decor. Staff was courteous.

Some spots on the laminated floor in our suite. ? Glue when flooring was done. Made the floor look dirty. I mentioned it to the mgr. on the way out. Otherwise, we had a really good, comfortable stay.

The rooms were exceptionally clean and a good size for my family of four. Nice and friendly staff and an easy drive to the Buffalo Convention Center. Good variety of breakfast choices.

The hot tub was too hot to enjoy. The pool was a little bit too cold. There were not enough towels in the pool area. Beds were a little too firm for my liking, and pillows were flat. I booked a king room and ended up with two doubles. It worked for my family but would have preferred the room that I actually booked.

The room was very nice and was able to accommodate the three of us (my parents and I) comfortably. The pool area looked nice as well and had a hot tube, too. The breakfast was very diverse and of a very good quality when compared to the rest of most hotels nowadays. We had a lively stay, and we can truly recommend this hotel.

The front desk guy, the day we checked out, wasn't the nicest. I guess no place is perfect.

The room was spacious, with a separate bedroom. The kitchen was very well equipped with a full-sized refrigerator, microwave, dishwasher, stovetop. furniture in the living area was comfortable. The hot breakfast was amazing--so many choices! (They even had a taco-making station); scrambled eggs, sausage, waffles, real oatmeal, yogurt, fruit, ...

There is nothing I didn't like about our stay.

The rooms were very nice and spacious. The pool and hot tub are both a nice size. The breakfast options are fantastic. The maintenance man was super down to earth and friendly when he was checking the pool chemicals!

We loved our whole stay.

Love this property for its location. Convenient to where our friends live. Perfect for shopping also.

Stopping in during a renovation was not the most pleasant experience. Developed a cough and runny nose because of the dust even though measures were taken to try to keep it contained.Breakfast wasn’t its usual top notch.

I loved the facility it was beautiful and very inviting. I also loved the huge selection they had for breakfast. Everyone was so nice.

I didn't like the giant pee stain on the carpet in my room that was covered up by the sitting chair and ottoman. Once I moved the ottoman we saw the stain and then my dog went nuts rolling on the stain and he wouldn't leave it alone I had to cover it back up to be able to continue our stay without the dog going crazy over the smell of another dog.

Pet friendly, lots of space, breakfast was a good variety

Housekeeping was not as expected. Beds were poorly made, counters were not wiped, coffee was not restocked.

Staff very friendly, they were in remodel stages but still quiet and clean. Breakfast good

The ac in our room was loud when first turned on, to point rattled the room/bed. Hot tub water was to hot and pool cold, but they had just reopened both night before our stay.