The beds was comfy, IT WAS QUIET, the air-conditioning/heating didn't make weird sounds, and the breakfast was good enough (it's eggs, sausage or bacon, cereal, bread). Oh and the coffee was good. Been to a lot of hotels, and I just rate based on if I can go to sleep or not. Was able to sleep peacefully.

I really wouldn't call the fitness room a gym.

Friendly staff and very comfortable room. The hotel is close to restaurants and the highway. They were very pet friendly which is a plus for me.

I paid for the reservation through Booking.com. When I arrived, the front desk asked for my credit card, which I assumed was for incidentals. A few days later I saw they charged me for the stay. I sent a message through Booking.com and have not received a reply (I've been traveling and now am in one place for a few weeks). I also spoke with a very nice woman who called to check on my experience. I let her know the problem and she was going to look into it. So I'd just like to hear back and have that credited to my credit card.

We left shortly after breakfast was supposedly open at6 AM but the serving are/ dining room lights were still off so we couldn't see what was offered so we just grabbed some coffee and 2 pop tarts on the way out.

We asked for a room on the first floor as part of our original reservation and received an email response saying our request was no problem, but when we arrived we found out that there were no first floor rooms available and instead we were given a second floor room at the furthest end of the building. This was a long walk for two senior citizens with a dog in tow. No help was offered to cart our luggage, so I had to grab a luggage cart myself, load it, and drag it into the elevator and then from one end of the building to the other by myself while the front desk staff sat and watched.

Easy to check in. Friendly staff. Clean room

Juice machine was broken for breakfast.....and they didn't even put juice in the fridge to make up for it. Was just like .... Oops you are out of luck.

The property was very clean, I loved it. The cleaning staff really did a great job. I wish I had cash to leave behind but next I will. I’ll definitely be back.

Not one thing I can think of honestly check in was quick and easy.

After we checked out of a hotel down the street due to our safety being jeopardized, we found this hotel to be safe, clean and the best staff. Everyone said good morning and was so kind. Breakfast was exceptional.

The location only because it's surrounded by dangerous hotels.

This is a well maintained property. The rooms are updated. Great hot breakfast. I've stayed in 15 hotels in the past few months in the same price range and this hotel was the best by far.

Nothing.

Location is right on the NJ Bus Transit, super convenient and a nice place to come back to after a long day

The staff was not as educated on the transit system as I would’ve expected

Quiet, clean facilities with friendly staff

The automatic self serve coffee machine was not good. A small price to pay compared to the rest of the fine services provided.

we booked last minute after not being allowed to check in under our reservation at Double Tree because our friend wasn’t there yet. anyway Best Western was comfortable, clean and very welcoming The staff were all great and we were treated with as a friend and greeted upon entering each time with friendly welcomes and they even asked how are wedding went, day said going and told us how great we looked! above and beyond for sure!!

everything was prefect