The Breakfast was really good. There was a lot of variety. The 24 hour coffee and juice area was a major bonus. I really loved the space in the room. I have stayed here multiple times. The rooms could use a little updating but it is not that bad. The hotel/rooms/laundry area were clean and inviting. The front desk staff are always helpful and polite. Major bonus is the outdoor pool. The water is great and very clean unlike the stuffy over chlorinated indoor small pools most hotels have. This gives off a true vacation feel. They even provided pool toys and a barbecue/ outdoor dining area. When we step inside this hotel we feel very comfortable and enjoy our stay every time.

The timing of the breakfast Buffet is kind of early for us. (6am-9am). I wish it could have ended a little later like 10. Other than that everything was great. Whatever needs we have, the front desk addressed it really quickly. Even late night towel requests and bedding for the sofa bed !

Very friendly staff, was able to cook whatever we wanted, each room has full stove with oven!! Definitely will stay again! Thank you Joleen, Marisa, Erica, Chelsey & Toby for grade A customer service!

I had a knife set my brother passed on to me after passing away, it was a very nice one, very expensive, I had it in a bag with couple other things, my husband had used it to prop door open on the side as he loaded up the car on leaving, went back to get bag & bag was gone, once we realized it was missing we went to front desk & an employee said he picked up the bag & put into employee room, the bag was still there however the knife set was gone, I feel like the hotel should of handled it, feel like it was swept under the rug & nothing was ever done about it,

The hotel was set in a quiet area. There was plenty of grass at the hotel itself, and along the surrounding roads to give our dog some on leash exercise. Poop bags were provided. The bed was comfortable and the room was clean. The suite was spacious enough to set up a large travel crate for the dog. The staff at the desk were friendly and helpful

In our first room during our stay 21-23 Oct, the air conditioner was very noisy, sounding like a small aircraft when running. There were no mugs in the cupboards in that room unit (128). On our stay 25-26 Oct the electrical socket in the bathroom was not working or the hairdryer was broken (not sure which, but the hairdryer didn’t work). On both our stays our keys stopped working in the room doors on the second day and had to be reset.

I booked short notice, came in explained to Zeke certain personal things, and the rest took off. The room was very accommodating. I slept great I was able to accomplish what I needed done and the family was comfortable in the process. Check out was even more pleasant I met two females( one in training ) who I promised to write the review as there were so many terrible reviews I told them.

Breakfast ended early but there were something’s still there. Carpet in certain areas need to be shampooed and staff need to LIMIT the amount of bleach ( as it’s definitely needed to clean) but I for one have terrible allergies and asthma that are triggered and there are many others.

The location is great for visiting Syracuse University, the price is excellent for the value, it’s awesome that it’s a pet friendly place, and the rooms are big and roomy. The staff is LOVELY. Great for staying with friends!

The pillows are very lumpy! Also, this time we stayed in a queen suite, but have stayed in the regular king rooms many times. In the king rooms, if someone is staying on the pullout couch in the sitting room, they have to go through the main bedroom to get to the bathroom, so if it’s not a family member, it’s little weird.

The room, or rather, the suite, was bigger than I had expected. It had 2 queen size beds, one sofa, one bathroom and one kitchen, with vaulted ceiling over it. The kitchen had all the basics, it would be good for families looking to self-cater. The breakfast was adequate, drinks, some cooked stuff, bagels, etc. The hotel looked a bit dated, but it was clean.

The toilet clogged really easily, and we had to get a plunger from reception, although the problem was solved easily after that.

Staff is exceptionally friendly and prompt in getting things I needed. The hotel was clean and I always saw someone cleaning or vacuuming throughout the day. Breakfast was always wonderful, with a variety of options each day. My room was spacious and had everything i needed to make a nice meal without having to spend money on fast food. Showers were hot and excellent water pressure. Beds were comfortable and clean! Enjoyed staying here for an extended period 🙂

Big rooms with oven and dishwasher and full size fridge/freezer! I loved this as I had items in a cooler on a road trip, and ice packs. My kids loved the pool! The A/C was powerful. So many TV channel options. The breakfast was good, too, much better quality sausage than I’ve experienced at other continental breakfasts. 😁

Room could have been a touch cleaner but it was fine. Only had two towels for three people but again not a big deal, or I would have just asked for another.

The rooms were nice and big with a living room. Very clean and well maintained. Breakfast was GREAT 👍 MY family enjoyed the many selections. My wife and I did love the location and no worries about outside activities around the hotel. We would definitely stay again!!😃

Maybe some grits would've been nice with the eggs but the breakfast was 👍 GREAT!!

We got a 2 bedroom suite. Check in was a breeze, we needed a crib, i requested thay at the front desk, and she brought that right away. The kids loved the living room area in the suite to hand out and watch TV. There was a full fridge, stove n microwave. Everything was clean and worked just fine. If in the area again, I would definitely stay here again.

Halls smelled of smoking.