While the rooms may not be fancy, the manager, Augustine Shadab, could not have been better. When my rental car key fob battery died and I could not get the car doors open or the key fob, he found a video, opened it for me and not finding the skinny emergency key drove me to Walgreens found the right battery, and put it in saving my day!

The staff was extremely helpful and kind. The owner was so accommodating to our very late check in. Will definitely stay again.

Door was very difficult to get locked. Exterior is outdated but we will absolutely stay again for the next USMA football season.

The exterior condition of the property needs improvement. Finish construction and cleanup of parking lot. I had a more popular motel of the same town in mind. So this lodging was a second choice. I found it was a better value and roomier inside than the preferred motel.

I was quite pleased with the room and setting. It was quiet and comfortable! One electrical switch, however, did not work right.

We hadn't realized it before we arrived, but the village of Highland Falls had been hammered by floods three weeks before our stay. Folks were well into fixing up the town. We had a great time walking around talking to people about what had happened, and were glad we could support the local economy. The village of Cornwall and Stormking State Park were both nearby and great places to visit as well.

Ogi was great, very welcoming and always willing to improve the services. I came without the car so he offered me a lift twice. It was highly appreciated. He was very responsive and someone came to clean the bathroom when I noted it was not clean. Finally, he also shared some tea with me as I am not a big coffee drinker.

Bathroom had some hair in the sewage which was definitely not mine :-(. I requested cleaning, which was immediately done and everything was great afterwards.

Super friendly and understanding staff.

Quiet and friendly staff

Water pressure, no vending machine, no laundry

The location was perfect, right by the main highway and only a mile plus to the West Point visitor center. It was easy to find and close to many restaurants. Also our room was very spacious,

Being short staffed at this time seems to be normal everywhere you go. The only critique would be that the room needed a little more TLC with regards to the cleaning.

Rooms were clean and comfortable.

Wish the showers had better water pressure.

Location

Could use a freshen up