Friendly service. We were allowed to check in earlier, after a night flight from Vegas. Tasty, varied breakfast. Full kitchen equipment in the room: plates, cutlery, glasses, stove, dishwasher, etc. Renovated bathroom.

The area did not look safe. The view from the window was of 4 huge chimneys. Far from the subway, about 0.7 miles.

The front desk staff was fantastic! I arrived later than expected, exhausted, stressed & and bit frustrated and they brought me right out of all of that with how friendly & engaging they were. Huge shoutout to Farrel who became my “bestie” while staying.

Location, but that wasn’t the hotels fault. Financially it was the best I could afford & even though the location wasn’t in the actual city I will 100% stay here again next trip.

The breakfast was the best part of my stay. There were fairly available options to choose from. My room had a kitchenette. It served my purpose and was helpful since i needed to make meals for my baby. Overall,my experience was food,except for the reception area that was always crowded,and the lines while waiting for the elevators.

Long queues at the reception, long wait for the elevators, and the rough neighbourhood.

The hotel was in a quite neighborhood. The room was nice and spacious with a kitchenette. It was well-appointed. They cleaned the rooms every morning without fail. The bar at the lobby was a welcome presence.

Breakfast was a disappointment. Same stuff every day and the same chaos every day! It took them very long to replenish the items in the buffet. There was a shortage of even disposable cutlery! The staff were either overworked or inefficient.

The hotel is new, it's clean with a modern style. For breakfast you can choose for a salty or sweet breakfast, you have a lot of choice. The stuff was good and friendly. We liked to stay here.

The position, it's 10 min far from the underground by foot but the neighborhood is not really good.

Good breakfasts. Lots of space during breakfast you have to come early. Close to Manhattan

The district, especially at night, didn't look the safest. We got rooms facing the street, so it was noisy either from the street and cars or from the factory in front of the windows. Maybe the other side would be better. The extra bed was broken.

I really enjoyed the hotel's staff; the customer service was phenomenal. The breakfast was delicious and offered a wide variety of items to choose from. The room was very spacious. We stayed in a king suite, and I absolutely loved it. Everything was clean and smelled great. The hotel itself is beautiful.

The hotel makes up for the less-than-ideal location.

I did not stay at the the hotel because there was no room, the receptionist said to me Booking.com knew the hotel was sold out since Friday August 30th 2024 and why they let me pay while no room available. It’s not really fair what Booking.com tried to do . Please I need all my money back on my credit card. Thank you

The hotel is new and has a few facilities available for guests (fitness and business). Breakfast is really good and varies every day.

The sofa bed was not the most comfortable but for a few days is okay. The elevators are a bit crowded during rush hours.

Great view, nice rooms, friendly staff

On busy days breakfast was a nightmare. The staff did their best, but there is not enough space or food for everyone. One toaster for 200 people?