The staff was incredibly helpful and very friendly. They went out of their way to make sure that we knew all the amenities that were offered and we observed them helping other clients above and beyond, as well. The facilities were impeccably clean. We were very impressed with how tidy our room and the common areas were. All of the areas we saw looked brand new.

The hotel is tucked up a hill off of the main road and it was a little hard to see where it was located. There is an empty restaurant that has gone out of business that is all boarded up right next to the hotel. That is not the fault of the hotel at all, but it was a bit concerning with the large open parking lot and the fact that it was tucked up away from the main road.

I love the fact that they have a coffee when I am leaving in the morning and in the evening when I return. Always freshly made. I love the room. My expectations wasn't what it turned out to be. Plenty of space and slept comfortably.

I haven't had reason to dislike anything. Everything was great. Very friendly workers. Always cordial.

The staff, their availability and the location.

The entrance of the parking is quite dark, it should have at least a low light on the walls close to the Hotel sign to not disturbe the wildlife but to help the people like me that had to walk back at night from work.

The staff was great. Close to freeways. The location was quiet and wooded with no traffic noise. The room was large with a desk and a table. Large refrigerator and microwave. I would recommend the hotel to anyone looking for an option to avoid the very high rates in Asheville hotels .

It is set off the road and not well signed. You have to cross through the parking lot of a closed restaurant to reach it.

The location and the room was clean.

I called ahead of time and spoke to an very nice gentleman by the name of Gary and he said an early check-in at 1:30 -2p.m. would be fine (check-in is 3pm). I arrived at 1:50 and was told by the front desk manager I would be charged extra for the early check-in. I travel quite extensively and this has NEVER been an issue with other hotels across the street from this property!!! So I waited in my car for 1 hour and 10 minutes!! Checked in at 3.

Close to highway, and business close to do oil change my car needed, close to grocery store . The kitchen, with two electric burners and big refrigerator and deep sink ideal. The TV programming was good, not complicated. The maintenance man was on hand, and dealt with leaky faucet. The room was painted and decorated nicely.. The bed comfortable, the sheets crisp and felt clean. The morning attendant, Rebecca ,was attentive and friendly, and works diligently at her job.She is loyal and trustworthy, the kind of employee any business would be proud of. The laundry facilities were good too.

Seeing single moms bring their kids through the lobby to get breakfast. I wish they could have affordable housing, so they didn't have to live in hotels.

Being able to cook is a plus. Spacious and bright. AC not noisy at all Staff super welcoming and friendly. Be aware breakfast is items to go (coffee, muffins, energy bars)

The sheets on one of the bed were dirty or not washed properly (paw print).

Great extended stay. I have been to a few of your properties in Florida, Indiana, and other states but this one is at the top of the list. Great place to stay and so close to Biltmore Estates.

Only minor complaint is because you share a parking area with a closed business I wasn’t sure where you where until I looked around and saw your sign which is difficult to see. You need more lighting at the entrance so it’s doesn’t look uninviting to first timers.

Our room was clean and very convenient. The area was wonderful. We absolutely loved John that welcomed us and checked us

The bed was very uncomfortable and our AC unit wasn't working properly so it was very warm in the room. The room was clean, def had comfy pillows. The stair well was dirty, there was what looked like a burger in the floor and someone's t shirt that had been in the floor the entire time of our stay, also a bag of dog poop right as you walked out the door.

It was close to everything we wanted to do. They had grab and go breakfast, which was nice. The room was large and looked updated and it was clean. The staff were great, especially Jim. Vending machines available. Laundry was available on site. All interior access rooms.

Ok so no major issues just a little nit picky. This is an extended stay hotel so there was no in room coffee maker, but they had coffee available in the lobby. There was no hair dryer or full length mirror. The bed was a little hard and uncomfortable to me and my husband.