My only complaint is that they chose to do boiler maintenance at 5 am every day, in the room next to mine, and woke me up every day at 5 Am. Surely it could have been done at a more decent time? My complaint to the hotel was met with a sorry we failed to meet your expectations email. My complaint to staff was met with a blank look.

I am from CA. The value of the nice and clean place was very good. I loved the indoor pool and jacuzzi. The bathtub was great! The lady at the desk when I arrived and the next day was very helpful. The location right off the freeway to my daily meetings and near multiple restaurants was perfect!

Someone I believe put a dog in the jacuzzi making it stink my first night. The jets are directed in a way that soaks the hair and does not soothe the body. I had a Coach roach come from the bedroom to the bathroom. The fridge wasn’t cold enough to keep my leftovers healthy. The location two doors from utility room would wake me up with the cycling of the machines. The breakfast was not so great.

Very friendly staff. My children loved the pool.

They need microwaves on every floor, either in the rooms or in the hallway. I wish they would put out snacks for ppl in the dining area for all day purpose. Not just breakfast (everything was spicy). They had oatmeal cookies at the front desk but weren't always fresh! They need a laundry room for every floor. I was up till 3 am. I'm trying to catch the washer and dryer to do my laundry. It's located on the 2nd floor. The beds were not comfortable, and the pillows were very flat! We came to stay because we are from ASHEVILLE NC, AND WERE FLOOD VICTIMS FROM HURRICANE HELENE(9/27/2024), THEY DIDN'T HONOR THAT! FEMA SAID THEY WOULD PAY AND THEY WOULDN'T ACCEPT FEMA PAYMENTS.

The checkin was excellent and the staff are indeed excellent. Room was lovely, very comfy and I felt at home. I had good sleeps. As my booking.com record will show, I always ask for quiet areas of the hotel but in this instance I forgot but still had a quiet room. Even with kids next door I didn't feel it was too noisy at all ... and I'm a light sleeper. Bathroom was good with lots of hot water.

You need a car if you are here as it is out of the way. Breakfasts could do with some grown up cereal options, e.g. muesli, granola or raisin bran.

It was close to eating and shopping

We like the people friendly and welcoming skills from the front desk staff, the cleanliness and friendly atmosphere the cleaning personnel showed us, the location of the hotel having restaurants near by plus gas stations and being midway from everything while having a quite atmosphere to relax, it has a really nice and warm swimming pool

The food at the restaurant (breakfast) was ok but could be better, the service staff kept the food area nice, clean and presentable

It was clean

They gave me a hard time with my dog, was not allowed to leave him in the room caged.

The breakfast was listed as beginning at 6 am, it was after 6:30 before most of the items was available, extremely unsatisfied so I went next door to a restaurant and spent $40 to eat breakfast because the staff was lazy and not doing their job.

I was asked for deposit for my stay of $150 that was to be refunded upon checkout of an undamaged room which I left in great condition and it's now 3 days after checkout and my deposit is still not been refunded, because of that I will never stay with another Radisson hotel, I might add I am a diamond member with choice hotels, I have over 60 nights staying in a choice hotel the past calender year.

I always enjoy staying at Country Inn, my reservation was lost, and the lady at the desk put us in a bigger room, I think it was the extended stay suite, for the same price as a regular room.

I didn't like that we had to leave a few hours after checking in.

The free breakfast was a huge plus for me since I don't have time to plan meals while traveling. The hotel is clean and has friendly staff. I especially liked the pool & hot tub area since it's open until midnight and I could swim after a long day.

Honestly, I don't have any major complaints with this hotel. The staff only cleans every three days so for a weekend trip your room might not be cleaned but as long as you plan accordingly you'll be fine.