The bed was comfortable. We appreciated the use of the luggage cart. Our request to not have guests with pets in rooms around us was accommodated. The room was clean as expected. Check-in was quick.

The shower/tub needs a grab bar so that guest have something to hold on to when they get out of the tub/shower. Location, Location. Because the hotel has only one entrance and the design of the roadway (concrete median), we missed the turn into the hotel and had to turn at the next light, go back over the interstate, turn around, come back over the interstate again and finally turn into the road leading to the hotel. Better signage at the street would really help.

Nice hotel, if a little isolated. The room was clean, the bed comfortable, a little expensive when converted to $A. The staff were generally helpful and the breakfast was good, but a little repetitive.

One major incident spoiled our stay. We returned from a day outing to find our room door was unlocked and left ajar. A T-shirt was missing but fortunately nothing else. The staff attempted to be helpful but not much they could do. Just leaves a bad feeling.

The property was clean, convenient to where I needed/wanted to go. Breakfast was delicious, but most of all the front desk staff encountered were exceptional. They were knowledgeable, friendly, gave excellent referrals to local eateries and went above and beyond when I misplaced my phone. This team should be acknowledged and compensated for their representation of this Hampton Inn, Concord NC.

My bed was a little hard. However, I need a back procedure which probably accounted for that.

Nice hotel to stay while visiting family in the area. Facilities were very clean.

Pet fees were excessive. I had 2 well-behaved dogs who didn't make a mess in any way. To be charged for 2 pet fees ($150.00) for the 9 hour duration of our stay was exorbitant. We will not stay there again for this reason.

Breakfast was good. All of the staff was very pleasant helpful

Coffee was weak-2 waffle makers would be nice Can’t proved it but feel like I was overcharged. The rate that was on the initial option I clicked were extremely far off. My bill charged me for 4 adults when I know I selected 1 adult and 3 children so not sure that is what caused the increase. It is my fault for not paying more attention but one of reasons I selected this hotel was because of price that was advertised which seems like was approximately $239/night

Every staff member we encountered was super nice, always greeting us first with a smile, hello, and asking how we were.

The breakfast was ok. The waffles were good, but the sausage was turkey sausage. I wish there had been another choice like “regular” sausage.

Had a healthy breakfast menu. I would have preferred bacon but I get it. We all found something to eat

Pool wasn’t open but think it was to early in the season.

location was great for our needs. staff was exceptional, super friendly and warm. our room was ok. bed wasn’t as comfortable as it could be. bathroom fixtures looked worn. toilet needs to be upgraded to tall height. water pressure in shower was wonderful. tub itself it showed signs of age with missing paint and caulk. carpet in the room was very dirty but color hides this well. breakfast was really well done. I would stay here again but feel the quality of the stay could be improved with some upgrades.

room needs some upgrades in bathroom and carpet needs to be cleaned. could benefit with better mattress and pillows as well.

The breakfast was good, the kids loved making their own waffles!! The hot food was also very good and the selection was plenty!! The staff was amazing and always friendly!! Highly recommend this Hampton. We had a king suite and it was absolutely huge. Plenty of room, pull out sofa, king-size bed plenty of mirrors and lots of space even for a blowup mattress if needed. The only thing I did not care for was the teeny tiny bathroom. You had to literally sit on the toilet to shut the door. Weird for such a large room, but no complaints, clean, quiet and comfortable. Mattresses could use some upgrading, not very comfortable, not for me anyway. Otherwise everything was perfect!!

Everything was great!

I didn't eat breakfast... My husband enjoyed everything, though. Front desk staff is cheerful, friendly and very helpful. Housekeeping staff is warm and friendly!! Room was very clean, the bathroom immaculate! I personally loved the Neutrogena products! I actually purchased some when I got home.

The mattress on the bed was very uncomfortable.