EXCELLENT! Upon arrival we were greeted in a very professional & pleasant manner, by a wonderful young woman named Angii. She was so helpful with taking Christmas pics for us, since we were there for the holidays, and we didn’t have any decorations in our room, her taking time to help us create great memories was VERY SPECIAL TO OUR FAMILY! Glad that the lobby was so beautifully decorated for us to be able to enjoy Christmas!🎄❤️

We expected a hot tub to be on the premises (from previous pics on the website ) and we got and there wasn’t one. There was terrible construction that went on for way too many hours, making it impossible to enjoy any kind of daytime nap!

Complimentary breakfast was beyond expectations. It was delicious and fulfilling. My favorite being the omelet station. The rooms were both spacious and clean and the staff were so patient and polite. The lobby is stunning, and they really try to make you feel as comfortable as possible. I would definitely be staying here again our next visit.

I didn't like that the pool wasn't open at the time, but it was due to renovations, so it was understandable. Hopefully next time. But other than that, there really isn't anything to dislike about this hotel.

The lobby was very welcoming, the staff made it easy with check in and explaining where our room was and breakfast the next morning. The beds were so comfortable and the pillows hugged me just like I want! The water was hot for showers, bathroom very clean with extra linens as well. Tv selection was fine and room temp control worked well! The hallways were quiet also! Breakfast was very good as well! The staff did a great job grabbing up plates etc and the omelet cooks were so friendly and enjoying the morning!

Absolutely nothing it was great!

I was surprised upon my arrival. I’m from Detroit and the Embassy Suites here don’t come close to this one! I’ve never been to Raleigh. Nice city. But the hotel from the entrance, to the lobby decor, the breakfast buffet, the pool. Everywhere I went inside the hotel was so nice, clean and beautifully decorated. The staff was so nice. Ashlee was amazing! We arrived 3 hours before our check-in time but she had a room available for my sisters and I.

This is minor to some. But, the ONLY thing I didn’t like was it was no accommodations for persons that don’t eat beef or pork for breakfast. My sister and I were hoping they had Turkey sausage or Turkey patties. But, they did not. We still ate a tasteful omelette from the omelette station. But, it’s 2024 it’s time to have turkey options.

We arrived late with 2 kids and a dog, at checkin the woman who was at the desk offered to have food sent up for the kids before the kitchen closed, their late dinner arrived to our room just after we got in and set our things down. The room was one of the nicest I have stayed in. The bathroom was beautiful, the room was great! Breakfast in the morning also exceeding our expectations. They had a whole kitchen staff cooking hot yummy breakfast things to order and also a bagel bar, cereal bar, coffee bar, juice bar area. It was fantastic.

No complaints!

The staff was great...I want to give a Bravo Zulu to Jean for a job well done. There was an issue with my shower, and she ensured that maintenance was there right away because I had an event to get to. She was super friendly and gave me one drink coupon for the inconvenience. She went out of her way to make things right.

For the most part, my stay was great. Housekeeping could use a little attention to detail when dusting and sweeping the little kitchen area. It would be great if there was an area to eat downstairs if you got takeout from some of the near by restaurants. Didn't feel the food that we ordered that night at the hotel bar was very good.

Staff were excellent, very helpful and went out of their way to satisfy requests , this applied from the duty manager down to the housekeeping and repair staff . The hotel had been refurbished recently and the bathrooms, public and the en-suite were particularly well equipped. Food and service the restaurant in the evening was excellent ( thanks GiGi who served us. )

Opaque glass door on the bathroom let too much light into the bedroom if the light was switched on during the night

The stay at the hotel was exceptional. I extremely, enjoyed the breakfast until 10:30a. That was phenomenal. I also enjoyed the esthetic of the room and the layout. Very spacious and convenient for the price. I don't usually attend the same hotel twice, because I want to try new hotels, but I will definitely be going here again.

Loved that they have covered Garage parking. Especially since there were really bad thunderstorms/downpours happening. Suite was fantastic. Super clean, comfortable. Made to order breakfast that's free is top notch! Loved the chorizo and green pepper omlet that I had. Staff was nice and very courteous. Bar the night before was great as well. They have starbucks coffee if you're into that. (I am, but I know it doesn't matter to some). Fitness area and pool were great as well.

Minor nitpick, the view wasn't much of a view. Now that could be because I got there later in the evening/night (10pm) and they just gave me whatvere they had left for what I reserved, but I'm not sure. I also didn't like that checkout was 11am instead of 12pm. Checkout on their signs in the rooms states 12pm, but I was told when I checked in 11am, Not too big of a deal, but it woiuld be nice to get a 12pm checkout as a standard like other embassy suites that I've been to.

Check in was extremely easy and the receptionist was amazing. I did not get her name. I mentioned that I was a Hilton Honors member and she went to the back room and brought back 2 welcome packages for my husband and I. That was so unexpected and we loved all the treats and bottle water. This was our first time staying at an Embassy suites and we thought that all of it was amazing. We have no complaints and will definitely look to stay at another Embassy suites hotel in the future.