The location was close to the highway and several good food options. It was clean and the front desk staff was very helpful with trying to get two of our three rooms near one another on the same floor. I stayed in the king suite and this was hands down the largest hotel room I have ever stayed in and absolutely loved the room- plenty of room for me, my wife, my six year old child on the pull-out bed, and more than enough room for me to set up two pack-n-plays for my two year old twins.

The carpet on the second floor had several high areas in the very center of the hallway that had bunched up at least 3-4” and I witnessed at no less than four times where elderly people were tripping on it (I also tripped on it once). During breakfast at its peak time (7:15 am) there was only one person working on restocking food. They only had one of the thermos containers of coffee for the entire dining area and it ran out of coffee several times while people had to wait for more coffee. The employee working with the food did not seem to be in a hurry when she saw people waiting on coffee or other empty food options.

The staff at this location were extremely helpful. Front desk staff, breakfast room staff, cleaning and janitorial staff were fabulous. We stayed for two nights and attended and helped set up a baby shower in one of the meeting rooms. The staff member responsible for the common areas of the hotel introduced himself and dropped off a few extra trash bags in case there was more food trash. This is the first time I’ve stayed at a hotel where each employee introduced themselves by first name and each and everyone asked if there was anything else they could do for us. Kudos to whomever recruited and trained the employees. It was clear to me that the mission of the staff was to make sure each and every guest had what they needed to make their stay enjoyable and comfortable.

Can’t think of anything.

Location was convenient and the facilities were good--our room was perfect for what we needed. Lily, the Manager on duty quickly moved us to a new room when we had a hot water issue in our original room. The entire staff made us feel at home and insured that we had a terrific stay.

The hallway carpet was worn, had some seam tears and could use replacing.

I love that everyone was so friendly and that they gave us a little extra time in the pool since we had to get in late due to it being crowded with kids.

There is no time limit on kids in pool. I feel like it should be adult Tim towards the end of the day because we couldn’t really get in without a kid pushing us and taking up the whole pool. Also I called to extend my stay before when got there and someone put another room on to my reservation and I got charged a cancellation fee.

The staff was made the stay for me. The rooms where real nice but the staff was the biggest for me.

I was there during a soccer tournament and dance competition and a birthday party so it wasnt laid back but hotels can't control that. They can control other things and staff especially the GM took care of everything.

The staff was incredible. They were super friendly and helpful. My son is very social and loves saying hi to anyone he sees. One of the housekeepers happened to be in his path and he chatted up a storm with her and gave her a hug. She was so gracious and kind.

The hallways smell musty, like it had been flooded.

This is an amazing staff. I don't know that I've ever encountered a group at a hotel so friendly and helpful. They were very personable and helpful, when needed. I enjoyed being greeting as I was coming and going about.

Everyone was SO nice. The woman working breakfast was incredible and kind. The gentleman at the front desk was also super awesome. The pool was great, as was the fitness center. We stayed for a soccer tournament with several of the teammates and it was such a wonderful experience!!

N/A

Property was well kept and breakfast was good.

I made the reservation knowing it was a pet friendly place. Got there and found that there was a $75 one time fee. That was not disclosed in the description. Beware.

This was a nice hotel and the beds were comfortable. Overall, the hotel and staff were very nice. I would probably stay at this hotel again.

The breakfast was not that great and we ended up grabbing something on the way to our event. There should be other options than pork.