The property was conveniently located near local shopping, and restaurants. The property is amazing, with a wonderful restaurant, and top notch workout facility.

There’s nothing to dislike about this property. The only thing I would comment on is if I had paid for my wedding reception I would close off the rear entrance so hotel guests weren’t walking through a wedding reception to get to the restaurant and bar area or hotel lobby.

Our favorite part of our stay was dinning with our bartender Kate. She was such a light and joy, and although we are local, she made us feel like we were on vacation even though we stayed for a single night! Her cocktails were superb, & she was on top of her game even with the busyness of the night. The whole staff was kind and generous, but we will definitely be back because of the magic she added to our stay.

only thing we didn't like was that we didn't stay longer!

This is always my choice of hotel when visiting Columbus. The property is stunning and the staff goes above and beyond to be accommodating and welcoming. The breakfast is unlike any hotel I've ever experienced, its fresh cooked to perfection and the service is always outstanding. I always enjoy the delicious breakfast sitting by the windows with such a beautiful view.

I loved being able to dine outside...the atmosphere was lovely.

This was a Birthday gift and breakfast was to be included. ...somehow they had no record if it. Only downside of my experience. I would recommend that if they see you are a senior having trouble with your luggage. .try to get a room closer to the elevator.

The front desk staff was sooo nice. They spoke every single time we came in or out.

We ate at the restaurant the first night. Our waiter was nice, but slower than the others. I had the Mahi-Mahi and my partner had a steak. Something in both of our foods, we didn't like the taste of. Maybe a nut or some herb, but it was one if those things that we tasted all night. Just didn't agree with our pallets.

Lobby open 24 hours

Water in shower or bath room for teeth brushing very white calcium content no filter in the water . Turn on hot water and collect water on your palm you will see how bad it is! Scary to brush teeth! Don’t live in Columbus if this is a problem everywhere !

The staff was amazing, friendly, and helpful. The outside area was gorgeous. Food at the restaurant was very good and larger portions than expected, far better than any food at a hotel we've been to. We only stayed 2 nights and still received room service (hasn't happened at others unless staying more than 3 nights). Would choose this hotel every time.

Only other thing I could have possibly hoped for was an outside pool but it's Ohio so best bet for any place is indoor pool.

The tasted very good but the service could have been better. I had difficulty finding Altair St. after turning off of Polaris Pkwy.

Breakfast service. It seemed there was a lack of staff. The people working did a good job.

Room service was fast! I ordered two BIG pots of coffee with extra, extra cream, and sipped great coffee all morning. Perfect!

I cannot think of a thing to complain about. Special thanks to Kim and front desk staff, and each staff member on the third floor. ALL were efficient and just very, very kind!

Staff, cleanliness, efficiency

We forgot to put a do not disturb tag. Instead of knocking, they tried to open the door a couple different times. Thankfully the door stop was used. Use voices first!!