We loved everything and have made it our favorite place to stay when visiting Grants Pass. We absolutely loved our room and the staff was amazing and very friendly. Our stay was the best in a very very long time. We look forward to staying there again.

I do believe that some type of lift or elevator would be a great addition to your hotel. I became crippled after we checked in, we were at a venue and i broke my ankle. So it did become an issue getting to our upstairs room and getting out. Even a ramp would have worked. So that's something to think on.

Front desk woman was extremely kind, caring, and helpful. My van broke down and had to be towed. This hotel was down the street from the Toyota dealer. It is across the street from Walmart, Panda Express, and other restaurants so it was a great location to be stranded in for a couple of days. I was given a suite room, which enabled me to even do some remote work! There is also a small gym, a pool and small jacuzzi, laundry facilities, and a very good breakfast also at this location. Saw several pets, but hotel is super clean and very pleasant stay.

No complaints at all.

Breakfast was excellent and the food was hot and kept full throughout the morning. Staff very friendly and helpful in locating local eateries and activities.

Grass area for pets would have been better than the rocky,dirt area behind the facility. The area was easily accessible and free of left over pet debris. Having a full container for pet refuse bags was extremely helpful and the disposal can was emptied frequently,so minimal smell.

Friendly staff accommodated my request and put me in a ground floor room which was clean and comfortable. Staff also gave me very helpful recommendations for local restaurants/breweries. Alas, there was a temporary odor of some cleaning agent in the room upon my arrival, but that disappeared shortly after I opened the window. The toilet was quite noisy while refilling, and staff promised to look into that when I left. The quality of the "complimentary breakfast" is not a selling point of this establishment.

See above

If I could give 10 stars I would for reasons that follow first customer service was great we checked in passed midnight and considering the hour we didn’t expect such great customer service but , My husband and I was greeted by Blake with a smile very friendly polite and professional Blake customer service is impeccable he had a smile the whole time was very helpful and very welcoming! Blake you are amazing ! Stay as you are you bring customer service back alive in a world that’s so dull and moving to fast we need more customer service representatives like Blake :) Moving on to our room we booked a king suite was very clean smelled good clean towels and felt really cozy . Myself and my husband enjoyed our stay and we will definitely be staying at La Quinta in Bend Oregon when we come back again . Keep up the great work :)

Warm pool, comfortable beds, mostly quiet except for the road noise, clean. The gentleman who checked us in was very kind and helpful.

Worst breakfast we've ever had. Out of forks, butter, coffee, only fresh fruit was two green oranges. When we approached the lady, she said she was too overwhelmed to restock anything at the moment. As we were finishing breakfast, a gentleman was coming in to restock everything. I guess just poor timing on our part. No elevator. Small swim towels.

Fantastic value. Would have been superb if indoor pool/jacuzzi was operational - waiting on a pump. The rate for a double Queen with fridge, microwave, desk, and plenty of space including a very good breakfast was substantial lower than elsewhere. A great bargain in a good location (Safeway across street, eatery pub next door) with super friendly helpful staff! We will definitely return and recommend.

Some mix ups with our keys at check-in. Didn’t work, re-issued, still didn’t work then turned out someone else was in that room. Also problems finding my booking though I had confirmation- I tried to contact booking.com but got no response - we eventually worked it out but it took over 30 minutes. Hot tub (pool) not being available.

They graciously got our rooms put together for my handicapped mom and my husband and I. Rooms were clean. Breakfast was great! All the workers we encountered were very nice. Thank you!

inside the pool and spa looked dirty. They need work also the shower in the pool area wasn’t working. The pet walking area needs more actual grass. Also a couple of sprinklers were trip hazards.

Had to check in after midnight with a dead phone, exhausted with a tired puppy, but the girl at the desk was super nice and helpful! Booking.com charged me but the hotel still showed that I hadn't paid, which was a whole mess, but she was patient with us while we moved money around our accounts in order to pay for the room again. Was also very friendly anytime we went down for snacks or water!

Easy in and out

The beds were too soft! We never thought we'd make such a complaint but our backs hurt more from sleeping on an overly soft pillow top mattress, or whatever it was, other than a bed/mattress with some support to it. Really? We are not in the Princess and the Pea story here. And speaking of sleeping and resting, the floors are either too thin for staying on main floor, or we should have called to complain of the excessive noise above us from occupants and their obvious pet lodging.