The front desk lady was seriously the best! She has such great customer service, funny, charming, and definitely put us in a great mood with big smiles! Would stay again just for the customer service we got with her. Location was perfect! My event was at the fairgrounds and it was perfect plus the discount at Applebee's for the hotel stay was a nice touch.

The beds were so uncomfortable, so hard and not cozy at all. Pillows were ok I usually take my own anyway so it wasn't a big deal for me. But the beds, horrid definitely the only reason for the lower score.

The room was clean and some items in the room seemed new, such as the towels, mattress, and curtains. The location was very convenient to the Deschutes County Fairgrounds where we were attending an event. This hotel was more economical than most in the area.

The carpets, while seeming as clean as possible, need replacing.

Great location

It needs updating. Rugs throughout the facility need replaced. Worn edges and spots. Caulking in hot tub needs replaced. Pool was dirty looking even though heater was not working. Screens on window were not fit correctly(bent). Hair dryer in bathroom was not working. Owner should consider updating the whole facility.

Clean and comfortable room. Swimming pool and hot tub were great. Laundry facilities very good.

Wifi didn’t work in our room. Staff at reception were very helpful and tried to sort it out but then asked us to call the Internet company. It’s not our job to sort it out. Worked fine in the breakfast area so we sat there to work.

hard to compare american breakfasts after traveling in Europe, but it had the basics, and was free, which I very much appreciate. Was totally sufficient.

no real complaints. staff was friendly, hotel was clean and in a good area. Safe and beds were very comfortable. will definitely stay here again. location was also great - central to most most everything.

Convenient location. Room was reasonable and clean. Staff was seen to walk and check perimeter of building. Mostly quiet throughout night.

Room smelled stale when we first entered, but after A/C ran it resolved & was fine. Neighbors talked into late night, but sounds were muffled and not too noisy (adequate wall insulation).

Good breakfast, excellent front desk staff, quiet

No comfortable chairs in room for reading, visiting, poor lighting.

Location very convenient. Breakfast was better than expected.

Little more variety for breakfast. Addition fruit, cereal option. Possible muffins/pastry selection.

location good. breakfast ok but nice to be included

front desk clerk on the phone for long periods of time as customers stood at desk waiting to check in. System should have message/voicemail when clerk is busy.

I am not a breakfast person and I normally leave early for work but the staff will give me some items to go and I do appreciate that. In all if I ask then will accommodate me if can. I do appreciate Management for price rates if workers come in stay and come back and forth.

Walking in the elevator which smells like dog or cat in which I do not mind but at times the staff doesn't know that the smell does lingers and usually bothers me but I have to use the elevator.