This was second night there, with move to new room because of problems the first night. Technician was called to fix TV's and came quickly. Breakfast was good.

Desk staff seemed distracted, frequently leaving desk to do something else. Frozen microwaveable meal (Marie Callender chicken teriyaki) seemed like it may have been damaged as rice leaked out of sealed bowl and was loose in box. Couldn't trust it for consumption and paid about $10 for it. We were in town for hospitalization of family member and first night was not pleasant. Second night was better.

Our children loved it and so did we!!! 😁😁😁😁😁😁 IT was very cozy ✨️ very clean 👌 A very at home soothing feeling. I love the fact that not only did we have a refrigerator but we also had a microwave and breakfast was included. That was top tier!! 💯💯💯💯 K cups tea and coffee ☕️ not just caffeine be decaffeinated as well. ( very thoughtful) The desk was nice and chill 😎 got a lot of coloring and writing done. ✍️ The chair on wheels at the desk omg!! Comfortable more comfort then gaming chairs 💺 definitely 5 stars 🌟 🌟 🌟 🌟 🌟 for the chair alone😁😁😁😁👀✨️✨️✨️✨️✨️ overall excellent experience. P.s. excellent staff very friendly

I didn't like the fact that we had to leave 😕 lol definitely we will visit again😁

The hotel was clean and the room was spacious and comfortable. It was very easy to get to the hotel as it was right off the highway. The staff was all kind and did a great job keeping the hotel clean. You could tell they took pride in their work. It was consistent with our experience at the other holiday inn express we stayed at as well. The hot breakfast in the morning was delicious and there were a lot of options. The bed and pillows were so soft and comfortable. Felt expensive but the price wasn't bad! Staff was accommodating to us even though we came in at such a late hour due to traveling a long way. Also, the shampoo and conditioner privided made my hair feel so soft! A welcome feeling after our camping trip. It was a fantastic place to stay on our way back home. Thank you!

Really nothing to say here. Everything was great.

Good gym, staff pleasant and helpful. Expansive breakfast. We rented a suite- very roomy, with work space. Free parking. Dove soap, shampoo.

The "kitchen" had no plates, utensils, dish cloth, etc. which surprised us as usually when we rent a suite the kitchen is stocked well enough that we can prepare food and eat in our room. Toilet did not empty well- had to flush a few times. No housekeeping on weekend so we just put up with it. Location on busy freeway and only restaurant we could walk to was Hookers. Ended up renting a car. Kid's sports teams staying there, running up and down halls and playing with elevator. For those who want a base with access to freeway to go to different activities during the day, or a place to stop on a journey, this is ideal.

Breakfast is good. The location is great, near a big mall.

The first time I called the hotel to verify my booking, the person who answered was abrupt and impatient. She told me that she cannot find my booking under my name but only through the booking number. Since I booked through Booking.com she said they have given me too many numbers when there should only be 8 numbers. Well, I didn't know that. The second time I called she even hung up on me while I was still saying something. But she has apologized since then. The staff are all nice and very professional once we got in the property.

I've stayed here before and everything was good EXCEPT I'm again disappointed that there are no utensils, paper towels, plates, or an extra box of tissues in the room with a kitchen. I came prepared this time by stopping by Wawa and gathering forks, knives and napkins. I forgot plates but got lucky that one was in the room. I room is great. I love everything about staying here except that.

It was very clean and the staff curious

I had expected a walk in shower but there was a tub. The grab bars were well placed so I was able to get in and out of the shower. Also I found handicapped parking by accident but then this morning I was able the exit to the parking but not able enter. I had to drive my car back to the front and park in non handicapped.

It was great to have the breakfast meal included with our lodging. It was basically the same each day, but nice variety and very tasty combination of hot and cold choices. Also liked having the 24 hour beverage service in the front lobby. Would be nice to add apple cider packets to the choices there, in addition to cocoa and coffee. Rooms were very clean and comfy, with great beds, and a good number of amenities included. Staff was helpful in arranging early check-in since we had arrived on a redeye flight with 3 hrs time zone difference, so we really needed a nap. Good location with access to main roads.

Would like to have the breakfast serving time extended a little. Some days a little rushed to get dressed and down to the dining room. Coffee was out one time I stopped to get a cup in front lobby. Staff would have brewed another pot, but I didn't have time to wait.

Location was awesome! The suite was good. It was close to some family members. It was walking distance to the KOP Mall. It was close to the highway.

It was difficult to communicate to a few of the floor techs, when having to ask for toilet paper or tissue paper. We had to go to the front desk to get something that simple. The breakfast omelet (cheese) was over cooked. The pancake machine closed down to early.

The location was perfect! Staff was very nice. Our room was clean. I forgot a toothbrush and razor but the facility offers complimentary ones so that was a plus!

not that I didn’t “like it”, but we got a room facing the highway, and at night traffic was a little loud. It was no problem, we just turned white noise on to drown out the noise for our toddler.