The staff was stellar. Everyone was friendly and seemed genuinely pleased to see us. Hyatt experienced a tech glitch just before we checked in, but the staff pivoted and took care of us quickly. We were impressed! The room was beautiful and clean and gave us a great view of the city and the Mon River. I kind of fell in love with that shower!!! :D Comfy bed and pillows, ample space to move around. Great location too - easy walking distance to shopping, eateries, bars, food trucks, and events (we did a paint and sip). On site parking was a plus. We payed an extra $20 to park, but that's standard for city hotels so we were expecting it. Gorgeous little bar in the hotel - I wish we'd had more time to hang out there!

The breakfast was not my favorite. Scrambled eggs made from powder, and sub-par coffee. However they did offer fresh fruit, oatmeal, boiled eggs, yogurt, and more items that other patrons seemed to enjoy. I don't eat meat, but it seemed like the sausage and biscuits were popular. Plus it was free with the room, so I can't really complain.

The bed was really comfortable..loved the pillows.

The couch wasn't very comfortable and the pillows had some stains on them as did one of the cushions. The body wash was empty too but didn't let anyone know because I was already in a rush to get ready and leave so there was no point..but I'm sure they would've gladly helped me if I had asked! Also, the light switches did nothing in any rooms but the bathroom..made it difficult at night when getting back to our room because it was pitch black and had to find the lamps to turn them on for some light. Room 322 if I remember correctly.

-Location was great, within walking distance to lots of restaurants/bars. -Staff were nice/respectful -rooms were clean -Location close to downtown Pittsburgh

-Food was just okay, not great but not bad either. -Parking is a disaster. I paid for parking in the garage but I couldn't utilize it because it was full, so I had to park somewhere away from hotel and pay again. This seems to be a common problem after speaking with multiple people. Hotel owner needs to address this issue so that the people that paid to park can actually park there.

Great room—nicely designed, modern, functional, and in good condition. Like a studio apartment in Tokyo :)

The lobby is odd. Drab and cold and no there there. 1) When you first come off the street, you must take stairs or an elevator up to reach the main lobby. Less than ideal. 2) And then when you enter the 2nd floor, the interior design is, almost, utilitarian. It’s so incredibly plain with no furnishings or accents of any kind. So you can’t believe that you’re supposedly in the lobby of a nice hotel. Seriously.

The hotel is great! I brought my dog with me, and there was a dog park directly across the street from the hotel. He loved playing with the local dogs. The room was amazing, and there were so many restaurants and shops within walking distance. I saw a play at City Theatre, and it was amazing. The next time I'm in South pittsburgh, I'll definitely stay here again.

No cookware in the room to make my own meal

Location was fabulous with good restaurants within easy walking distance. And many of Pittsburgh's go to places are within about 2 -3 miles driving distance. One of the elevators was not working the three days I was there, which was an annoyance. Staff were mostly lovely and friendly, saving the guy in the bar when I went to get a cocktail when they opened. He was not cordial bordering on condescending. Otherwise, desk staff were lovely. Breakfast was good - did the job. Staff at breakfast were very attentive and made sure everything was well supplied. Coffee was excellent. The big test is, would I stay there again at that price point. Absolutely.

See above.

This was a perfect location - parking on hotel premises. There are several restaurants within walking location. Very dog friendly- there is a nice dog park right across the street and a walking / jogging path behind the hotel for those doggies who prefer a solo walk along the water. Rooms were comfortable and breakfast was hot buffet.

If I had to suggest an improvement, I would replace bed pillows.

South Side Hyatt Place Pittsburgh, had nice outdoor areas. The size of the suite was exceptional. We liked the stocked kitchenette, with glassware, plates etc. The ADA bathroom was designed well and worked fantastic. View was really good and a very nice bonus. The bed was extremely comfortable. We find Hyatt usually has very comfortable beds, and we're happy to have had a very good one this stay. Included breakfast was very well stocked and well maintained, with very good selections.

Daily $20. seperate parking charge for guests. There was a slight smell (odor) near the bed. A musty almost urine smell on occasion. It could not be detected whether it was from the carpeted area near the nightstand or the mattress itself. This was not appreciated. Also, we did not ask (forgot) for daily housekeeping, and our room was not serviced, which was somewhat disappointing.

The breakfast each morning was wonderful. My family enjoyed all of the different options. We loved all the amenities, the bar, breakfast, gym, laundry room. All the staff were wonderful. We needed extra blankets and trash bags and were willing to come downstairs but they insisted on bringing them to our room. The front desk staff were very nice as well. We enjoyed being able to purchase snacks, water bottles and medicine on site without having to leave the hotel. It was a Wonderful stay!!

The room needs a good dusting. There was dust down the bedroom walls. The microwave and refrigerator need to be cleaned but besides that we enjoyed our room.

The hotel was clean and staff was friendly. Rooms were pretty nice and clean

I know it's Pittsburgh but wasn't crazy about the double parking in very tight spots. Only complaint was someone was pounding on walls or it was above us(hard to tell where it was comming from) after quiet hours til almost 1am. There was a wedding party and that was the response from the front desk when we checked out. Hot breakfast was very small compared to other hotels