Location and cleanliness of the room was amazing. I loved loved loved everything about it. From the service the concierge and front desk provided to the comfiness of the bed and the size of the shower. Would definitely stay there again!

Breakfast was eh did order room service and dined at the restaurant the morning of check out due to convenience. Not terrible, but not delicious. The seasoning was bland, food was brought out at room temperature not piping hot. Definitely ate it because I was hungry, but if you are going to charge those prices please have a vegan/non port meat option other than chicken and the food should at least be fresh not warm pancakes.

great location for us; big windows and stylish room and bath room; Housekeepng very well done. nice couch by window Staff very friendly and helpful.

Need more coffee pods and real milk creamers; upper floor lobby a bit confusing and less chance for interaction with staff. More outlets needed in room

Most everything was wonderful!

All minor, but…..waitresses should always have clean aprons for serving breakfast! Music quartet playing at brunch on Sunday was fabulous, but way too loud. Could hardly hear anyone at our threesome table. Would be nice……A few more lunch type items on Saturday and Sundays brunch. Bathroom feels very cold when you get out of the hot shower, maybe a heat lamp in ceiling

Perfect location in a safe area. Very clean and pet friendly. They also provide valet parking or you can park across the street for a cheaper price. Breakfast was delicious at a reasonable price. Staff was friendly and ready to assist with any issues.

The only odd thing was that the receptionist was located at the 10th floor of the hotel not when you walk in.

Location was perfect for a weekend at U of Pitt. Valet parking was huge, not having to worry about parking was a big help. Room was very clean, bed was very comfy.

The coffee machine, Nespresso is too strong. We just wanted regular coffee.

View from restaurant Valet attendants and concierge Fitness center was good - water wasn’t working though Front desk phone service Restaurant staff were attentive

No lobby at entrance

Location was perfect for our needs, felt very safe, hotel was nice and clean.

The checkin on the 10th floor was a little odd. Maybe pregame that in communication.

I stayed for 1 month in a double queen room. The room is very comfortable and spacious. I traveled alone and had plenty of space, but 2 people will also have lots of space. It has everything you need: beds are cozy, plenty of pillows, large TV, many drawers, high quality towels and bathrobe, and the shower is very spacious. Only the mini-fridge was a bit too small (only cans fit, not small bottles). The staff is super friendly and helpful. Location is great. It is very close to CMU and Pitts (some students stay there for a few nights, I guess while looking for a permanent accommodation), there are many cafe and places to eat within 5 min walk, and there is a 24/7 CVS 15 min walk away. The gym is very good for a hotel-gym: it has treadmills, dumbells and few machines, and was never crowded. I didn't have any meal there, so I cannot say how food is.

The dry cleaning service is very expensive, and that's the only way to wash your clothes (unless you want to walk and go to a laundromat). Sometimes (just few nights during weekends) some guests were very loud (loud TV and laughs), both late in the evening or early in the morning. It wasn't a big problem for me, but just mind that it can happen.

The facilities were well maintained and clean. The beds were very comfortable and the linens were high quality no scratchy sheets and towels

Nothing we liked everything

Perfect location for bringing our daughter to college and for visiting. Hotel is really nice and super clean. Staff was friendly and helpful.