Food was adequate and the location was close enough to Pittsburgh to have a fairly short commute with low traffic. The rooms themselves were very well furnished and very specious for the price. The AC was effective and kept the rooms at a nearly perfect temperature.

The sign was difficult to see at night, so it made locating the hotel a bit difficult. In addition to that, at some point on my first night there, some kind of machine went off. This was very loud and woke me up. It only happened once, though.

It’s not available for everyone. I didn’t get it because it’s not available until ? 6am?

Omg I stayed with you because of your name and you had a shuttle to the airport. Except the SHUTTLE WAS LATE! Not just 5 minutes but 20 minutes! Unacceptable I Loved everything and you’re a great hotel but that shuttle killed you. I give it a 1 out of 10.(?

Had a good breakfast.

Went down to eat breakfast and then our card didn’t work to get back in the room. Maid said they turn off the cards. This was 8 a.m. Checkout time was 11 a.m. Why do they lock you out before you can pack and checkout. Dumbest thing I’ve seen.

Breakfast was good. Location was about 15-20 ish minutes away from Downtown Pittsburgh, which is convenient for Steelers games and going Downtown for dinner etc. Price was also pretty decent.

Sometimes the elevators would make some questionable noises or feel off, but it was always good.

Some scam about having to pay for parking. Claims don't own parking area????!!! Stayed many times before never had to pay parking in addition to room rate! Will never stay here again due to this crazy money making add on. Hotel was fine. Parking...!!!?????

The rooms were very clean the bathroom exceptionally clean. The staff was very welcoming and kind and informative. They help set up our shuttle to the airport, which was fantastic.

There was nothing that I didn’t like about this property

The breakfast was really good and the location is very convenient, close to the airport and to the Mall. It is one of my favorite places to stay in Pittsburgh.

There is no guest laundry facilities. When we stay for more than a couple of days it is important to have such facilities.

The staff was so welcoming and friendly. I stayed at the Hyatt Place for one night due to a flight out for Christmas. Unfortunately, my flight got cancelled and came back a little before 4am. Even in the middle of the night the gentleman mopping the floors was friendly and we had a great conversation. The winter storm made was so cold and the atmosphere of the Hyatt and the temperature of the room warmed me up. From the checkin process to the housekeeping, everything was impeccable. The staff were 10/10.

My only criticism were the bottle of water next to the bed that had a price tag of $5. You would think a $150 night would include a bottle of water… felt like an embarrassing money grab. Other than that, well done Hyatt Place. I will recommend to stay here but to bring your own water.

Rooms where very clean. The workers was very friendly And helpful. At breakfast the waffle batter was empty they came and changed it right away and they cleaned off the table when it was dirty.

The breakfast wasn't that good. We didnt care for it.

The room was nice and comfortable. The breakfast was good.

The exterior was run down. Felt like we were in a back alley and that it was not that safe.