Patel, when we arrived, was super sweet and always kept his cool.

The price I got from Booking EXCLUDED the free shuttle to and from airport AND the leaving of our vehicle... So I had to pay for that. Wasn't worth using Booking.com.

We love the convenience, the staff and the cleanliness

I wish that there was a way for them to determine what room they are going to give you before you get there so that they can turn the air on. When we got there this weekend, it was about 80° in the room because the air was off. Back in December when we stayed there the room was very cold because the heat wasn’t on. Other than that, we love staying there and will stay there again

The bed was very comfortable and firm. The room was nice looking, clean and in good shape with iron and ironing board, microwave, TV, refrigerator and hair dryer. Breakfast had a good selection including two types of cereal, plain bagels with cream cheese, cinnamon buns, a variety of teas, coffee with half and half and flavored creamer, hot waffles (love them), yogurt, orange juice, and apple juice.

The room was half the size of other hotels I’ve frequented containing only one queen bed. The AC gave off a smell when turned on, probably needs to change the filter. There was no night light so it was difficult to move around at night in the dark.

Wonderful hotel, perfect cleanliness, quiet and safe, very cozy, comfortable, excellent location. Near shops, restaurants. Free breakfast, you can cook delicious waffles yourself. I thank the staff for their work. The price is very attractive for such convenience and quality. Large bathroom, heater, good size of the bathroom and the room itself. The bed and blanket are very soft and pleasant. You can charge your phone lying down, which is a huge plus. There is a coffee machine, refrigerator, microwave, TV. Quiet and safe area, free large Parking. I am delighted with the hotel

The hotel was clean, cozy, close to lots of things and easy to check in and out.

That the room doesn't come with a coffee maker and our AC unit didn't seem to be working correctly so the room did get stuffy but otherwise our stay was great. Had it been longer I would have alerted staff but since our stay was short it was perfect for what we needed.

The location was perfect for what we needed. It was clean and did the job!

The walls are thin so i was woken up by snoring and kids yelling from the room beside us.

The bed was very comfortable, the place pretty clean, and the bus stop that takes you downtown, and it is right outside in the corner, besides there are also several stores nearby, there is even a Target right next to the hotel. It has shuttle service and the staff is very nice, they helps us with the late check in after midnight, and finally the breakfast is pretty decent too.

That the staff was not aware about the bus stop that is right outside of the hote, and that they didn't tell us that you need to program your shuttle a night before your departure.

I had an amazing stay here so much do I extended 1 extra nite & I will be back in 2 day for another 4day weekend stay.. Single bed rooms are just a lil small but we made it work but if you need more space for clothing get a double bed room becausekinda tight for 2 people with clothes for more than 2 days..Other than that great amazing place & nice free breakfast..

Nothing not 2 like...

The hotel totally exceeded my expectations. The service, the room, it was quiet, the guests, and super exceeded in the location. Not to far from the airport. I would definitely stay here again.

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Although the shuttle was a longer wait than I expected, I was very happy with the service and attention to detail. Arriving past midnight after a 5 hour flight, I was exhausted. Kamau was very attentive and helpful and took the extra step to make sure I was settled and comfortable. I was very happy and when next I fly to Pittsburg this will be my choice of hotels.

Faster pick up with the shuttle but with a flight arriving after 11:00 pm and several passengers using the shuttle, it was not a situation that the hotel could have controlled. I do not consider this a negative for the hotel.