I loved the staff! My son is in the military and I have not seen him in 7 months. My household was getting over covid when he was to arrive so I booked him this room at first so we could be safe. Booking.com did something on their end which didn't show I even had a reservation that I booked well over a week prior. But the manager got on the phone with booking.com to resolve. Even before it was resolved she handed me keys anyways so I could put snacks in the room for my son. The staff at this hotel was amazing! I was panicked spending almost $700 for my son to have a safe visit. But the staff fixed it all for me

Booking.com

The staff was awesome. Very friendly and eager to assist.

We specifically booked it for the hot tub lasted in the website. Traveling by car leaves my husband and I tense and sore. A hot tub helps with that chronic pain management- but we were very disappointed to hear it had remodeled out and the whole pool area was closed.

The breakfast was great and the staff very accommodating during a stressful time. We had no power or water due to storm Helene.

I wish the pool was open. But I understand. It should be cooler in October but in SC it is still hot.

The woman that was at the front desk with excellent she was a great host and gave us everything we needed and was very professional and calm I enjoyed my stay and would be back anytime that I'm around this area thank you best friend you're the best

There wasn't anything I loved everything

Staff was absolutely amazing. Everyone we met was professional yet warm and kind, very inviting. They now allow pets which was awesome too. Breakfast was good

Pool was out of order, trash cart full to the brim in the lobby during our entire stay. Common areas not so clean

The staff is friendly! The bedding is very comfortable. Great shower. Breakfast options were pretty good.

It is due for an update which I believe has started. We were having breakfast as a family while the vacuuming was being done around the dining area. It would have been thoughtful to wait to vacuum that area until the breakfast time was over at 10:00 am.

The breakfast was good and the dining room was clean. The location was convenient to several good restaurants and shopping areas.

Our room's HVAC didn't cool the room as well as it should.

Loved the new room. It was very nice! All the plug ins made it very nice, we were able to plug everything in and have it at our fingertips. We've been averaging being there once a month for a few days each time and we love staying there!! They treat us like family :)

Nothing!!

Excellent. Good choices. Very clean facility.

Third party reservation system made our late arrival very unpleasant! Situation salvaged by extremely competent desk manager.

Lisa at the front desk was amazing. We had a late afternoon wedding and she made sure we were able to check into our room early in order to get ready. The breakfast buffet was really quite good

We had no issues