Aloft is head and shoulders above other American hotels. I have stayed many times at Aloft in Lexington, MA. Knoxville was even BETTER. What a delight after a 12-hour drive to relax with my golden retriever quietly at my feet in the lovely bar and enjoy a salad and a local (!) gin. And, my tired sore spine got a nice stretch in the workout room. Staff was superlative. This artist appreciated all the design details. Great job, Aloft!

Wish it had been set back further from the highway. Very small issue. And, of course, wish there had been a nice grassy field to walk my dog.

Loved the walk in shower. Water pressure was great and the shower was roomy. The complimentary shampoo and conditioner smelled wonderful! The room was decorated so cute! Hotel location was very convenient to shopping and food choices.

We were next to the cleaning staff closet and until around 6 pm we had to hear the door constantly banging and lots of chatter. But after 6 pm all was quiet. The bed was a bit too firm for our taste. We both woke up several times in the night trying to get comfortable and both had sore backs by morning. The room was a bit small in size but comfortable. Just wanted to make a note of that for any future travelers. TV volume was hard to hear. Not sure if it was the placement of the tv or the tv itself.

The location was perfect for us. They had a nice use of space in the common areas, cleanliness, staff, and grounds were nice.

Disregard with little wall coverings the level of noise that makes it into your room is way above average. The hotel was largely empty but we still had a lot of road and highway noise. They do provide earplugs and white noise machines but this is signs that they know it’s loud but aren’t taking any steps to fix the loud holistically. Also, as modern as this hotel was, it had an old and busted coin operated washer and drier.

I loved that the staff were so friendly! Devin, and the gentleman he was training (on night shift) were my favorite, and by far the most friendly and helpful guest I’ve ever had while staying at a hotel, suit, or “home away from home” if you will. I live in Knoxville and anytime I want to stay in a hotel here I’ll be staying at Aloft and anytime I go on vacation outside the state of TN I’ll try to find another “Aloft” location. I also loved the cleanliness, the pool tables, the gym, the outside heated pool and sitting area. I also thought it was so cool that they had a barbecue that Tuesday night, they had a DJ, cooked hamburgers for everyone, and you got 2 alcoholic beverages and they offered non-alcoholic beverages, and this was all at no charge to the guest. Even if your on a business trip and you worry the noise may have to had a function going on they have ear plugs and a noise machine to use while your getting some rest. If your staying in Knoxville, CHOOSE THIS HOTEL! You won’t regret it! Side note: The breakfast is NOT complimentary but they have good prices and even better food!

I wish The pool had been a little bit bigger and I wish the website would have posted a picture posted showing the true size of the pool.

I like the modern decor and layout in the rooms. The staff was extremely helpful and kind, and the pool was nice and was well-stocked with pool toys for kids and the outdoor area (fire pit and lounge area) was well thought out.

I wish breakfast was included.

Overall, great stay. Room was very comfortable (more so than another Aloft in another city where we've stayed). Very pet friendly, which made things so much easier. We were on an inside room so no highway noise.

This may be outside of the hotel's jurisdiction, perhaps, but the places to walk the dog were so full of trash it was horrible. I had to keep a close eye out for things that could hurt him. It would be great to have the properties do a trash clean-up regularly.

Room was very spacious, the bed was very comfortable. The open concept room would be perfect for a single traveler or a couple on the same wake-up schedule.

The bathroom vanity is not closed in making it hard for my husband to stay asleep while I was up getting ready for the day.

Location was great. Front desk staff was incredibly nice and very fast and prompt.

My only complaint would be the morning of checkout the housecleaning staff opened the door without knocking only to realize i still had the room occupied. No apology or courtesy knock.

Crazy as it sounds, the main reason I booked this hotel over other options is because the sink area is outside the bathroom. That way someone can be getting ready while another person is in the shower.

Turn in is kind of tricky. Missed it because it’s up on the hill and the sign down by the road is small. Had to go down and make a u turn and come back.

I love my stay. The hotel is very nice and clean. The rooms and lobby are up to date. The staff are polite and friendly. The assist me and help me enjoy my stay.

The only thing I don’t like was not having a microwave in my room.