I liked the location. It's close to several food places and gas stations. The grounds were well kept. The room was inviting. The bed was excellent!

There was no refrigerator in my room, and the shampoo and conditioner containers in the shower were empty. The front desk receptionist was not at the front desk when I arrived. I could hear someone in the room behind the front desk, but as there was no bell to alert them, I waited several minutes. Finally, I just yelled, "Hello?!" She popped her head around the corner and then apologetically and kindly assisted me. Later, I went back downstairs and saw another set of customers waiting at the empty front desk to check in.

I enjoyed the location and the staff were helpful and very polite. I would recommend people that I know to visit this Hampton Inn because of excellent customer service. I enjoyed my stay so I stayed a couple more days. Entire staff deserves a raise.

I loved everything about the Hotel. Staff gave excellent customer service and friendly. Very clean atmosphere this location should give a raise to their employees. I've have extended my stay because of the cleanliness and nice environment.

The breakfast was good. they were good options and a nice variety. I think this is definitely a value add. and the facility was kept very clean. The orange juice, was actually water and some flavor ing that was added im not quite sure if the machine was full, but other than that it was pretty good. Everything was passable. the room was clean, not EXTREMELY but i felt like it was a clean location. there were some messes here and there around the hotel, nothing crazy, but usually it was in the room where the ice was. but other than that it was a very acceptable accomodation.

I enjoyed the staff. There was a tall black gentleman with a beard, he was very friendly. The room was very nice, clean, and comfortable. It was also very quiet. I really liked the location, it's in a good spot with it being close to the University of Memphis yet also close to midtown/downtown area.

The only thing I didn't like was the toilet. After flushing, it continued to run even after wiggling the handle. I almost thought it would overflow at times even though we didn't use too much toilet paper.

staff was friendly and location is great

trash was not taken out of our room and I was not notified of the extra hundred dollar hold for the room when I booked and the accesble room was actually further than a regular room

The staff were very friendly and helpful the Breakfast was amazing.

The overnight front desk staff. I arrived and was charged twice. once by booking and once by front desk staff person. She did correct her mistake but will take 7-10 business days to process refund. Not ideal when on vacation.

The everoment so fantastic and service so amezing good

There no sistem the customer can pay cash at reception

So close to hospital. Staff was so sweet at all times and the breakfast was outstanding. Very clean outside and inside

Everything was wonderful

All hotel staff and services were excellent.

TV in room was worthless. I could go on and on but won't waste time. Had to get news on mobile phone. Ridiculous!

clean quiet and convenient staff super friendly check in was quick check out quick, refunded my deposit the same day. will stay at this hotel again

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