Initially we were assigned one room, but the second we approached the door... we realized that the room next door had kids that were screaming and running around and it was already 8pm.. we turned around and went down and asked for a different room.. preferably one not around kids.. the front desk lady immediately said yes and gave us a different one on a different floor. It was great.. didn't hear a peep out of anyone.. even being on the first floor. The room was clean and everything worked perfectly. The breakfast the next morning was was one of the best for "options" for everyone and it all tasted as it should. Also a bonus for having BACON!! Such a great option for people who don't like sausage. The gentleman that cooked the food was super nice and helpful. We asked to fill our cooler on the way out & he allowed us to go into the kitchen and get it from the ice machine. We had 4 stays in 4 different hotels on our trip and the last one here was by far the best. We will look for Staybridge Suites on our next trip!

Nothing

Excellent breakfast options. The MTW social hour food was wonderful as well. Front desk clerks Amanda & Tavika were professional, friendly, and thorough in their communication and explanations regarding the availability (or non-availability, in our case) ADA rooms.

We have a wheelchair user in our group. There was only ONE roll-in shower option on the entire property and another guest had booked it long-term. We had difficulty showering the wheelchair user on a shower bench that fit sideways in the tub. Thankfully, there was a removable showerhead, but it was challenging nonetheless. There should be more than 1 roll-in shower option for disabled guests. Otherwise, our ADA room was spacious enough for our wheelchair user to navigate comfortably around and not get stuck in areas.

The breakfast was really good. The room was cozy, in a good way. The staff was very helpful & friendly.

You can't change it, but the pool is too shaded. If you're trying to get some sun in the pool it's only pastiche for a couple hours around noon. Need more luggage carts.

The breakfast waffle machine was so good, could do with a few more topping options though! Pool area was tidy and quiet Shampoo, Conditioner and Shower Gel provided aswell as towels both in the room and by the pool Free use of laundry facilities

They only do housekeeping once a week and as you have a kitchen for making food, I think the bins should at least be emptied and replaced. You can ask for replacement towels at reception.

Good location, great breakfast. Had a King 1bedroom suite and I like the fact that’s it’s a separate bedroom. Kitchen is great too, though we didn’t really end up using it much.

Arrived on Friday and their policy is not to refresh rooms on the weekend, therefore no coffee in the room in the mornings other than one during our stay. Think that’s tacky, I can however appreciate not cleaning the room on a daily basis we for one don’t need it, nor do I want staff in my room more than necessary. You could at least let us pick up coffee packets etc. The rooms are beginning to show wear and tear. Security lock on our door was ably to fall off, tub water fixture didn’t shut off easily, had to really crank it hard to get the water to stop a steady stream of water, very wasteful. Plus we were missing dishes.

The room was clean and the staff were very personable and pleasant. The room was quiet and not as expensive as the Hilton across the street. We felt we got a great room with extras at a lower price than the Hilton.

The facility is a older, but they are renovating with new carpet, furnishings, etc. They are doing a great job. Looks great already. When they finish it will be really nice. It is pretty good now.

The young black girl at the front desk was welcoming and knowledgeable. The rooms were clean and had everything you needed. Always good to a full size fridge. Breakfast was good and I've got to shout out Ms Brenda for working so hard to make sure all was great!

The bed seemed to get hard during the night and the air vent blew directly in my husband's face all night. He had to pull out his sinus medication the next morning.The bathroom sink was clogged and we had to change plans until the guy came up to fix it.

The location is very convenient, close to the Highway 240 exit and the main street Poplar in Memphis. The Central Barbeque restaurant is less than 5 minutes away from driving. The room is big and quiet with a nice kitchen. The bed is comfortable. The bathroom is a good size and the shower is super good. We will stay here again next time.

There aren't many complaints. We are happy with everything.

Very comfortable bed. Very clean. Quiet. Good breakfast, wide variety. Had shampoo, conditioner, and body soap available, so I didn't have to use my own.

The security lock on the door had the screws striped in the door. It allowed the door to open enough to put my hand through the door to my forearm. It took nearly my whole shower for the hot water to come on in the shower. The water wasn't even luke warm for half my shower with the know turned all the way to hot.

Clean, comfortable. We were there previously and the clerk remembered us, and asked about our family. Housekeeping was very pleasant and kind to our dog. Breakfast and dinner were very nice. The woman who does breakfast is amazingly kind and sweet. Laundry was free to use.

Parking is a bit dark, but there is a security patrol.