We stayed there for one night and it was a nice stay. The room was clean and staff were helpful. I’m from El Paso so I also know it’s in a great area near a lot of restaurants, not too congested of traffic, and 15-20 minutes every way to different areas of the city and major highways.

My only concern is that we went to the front desk to get our key reactivated because it got deactivated for some reason, and the staff member did not ask for any information besides our room number- no verifying information to confirm we were asking to activate a key for a room we were actually staying in. I could have had an unactivated key card and given her a random room number and had access to that room which I feel should be address for security reasons.

Nice room, reception area looks good, gym on site, check in was quick and efficient, staff at check in was friendly

@check out, the young lady couldn't be any more disinterested or stand- offish Even though I was at the counter for check out she took a call, which turned out to be somewhat involved. She just Left me standing there and didn't even put the call on hold when another customer joined me at the desk for check out. Didn't mention that all we had to do was to leave the key card.

Hotel was fine. Clean. Friendly staff.

I WAS CHARGED BY BOOKING. TOLD I HAD A RESERVATION. WAS AT THE HOTEL AND MY ROOM WAS NEVER BOOKED. I PAID AT THE COUNTER TO GET THE ROOM. THE PRICE WAS CHEAPER THAN BOOKING CHARGED. NOW IVE PAID TWICE AND CAN'T GET AHOLD OF BOOKING. THE HOTEL CAN'T CALL. THEY DON'T HAVE MY PIN. I WANT MY GNIKCUF MONEY BACK NOW. JUST AS FAST AS YOU TOOK IT OUT OF MY ACCOUNT.

I really liked the location. Staff was very responsive and moved me to a difrent room when I mention conditions of the rooms

The staff was pretty good just the fact that rooms weren’t clean and the smell of the room was definitely not clean smell

The property was excellent it was the rep from booking that was not helpful at all. She talked and talked instead of listening. Property manager was more helpful than rep at booking.com.

Location and room was clean

I didn’t like the fact that room keys did not work on the side doors and due to bad weather we had to walk all the way around the building In the bad weather. I also do not like the way the man who serves breakfast stares at my daughter and made her feel uncomfortable. He should not sit there and stare at guest it is very bizarre and uncomfortable

It is a suite so more spacious than regular hotel room with amenities such as sofa and coffee table, free Wi-Fi, refrigerator, microwave and free hot breakfast. Also didn’t expect daily room service to clean trash, make bed sheets and replace towels—which is extra nice!

The bathroom shower is leaking water and no repair was done.

The staff was extremely friendly, the room we booked was huge. The room was clean just like the other amenities.

The television in the bedroom did not work, nor one of the wall lamps.

Convenient to the airport

We had to leave at 6:30am to get our flight and there was no one at the desk to take our room key or give us the $50 credit back on my card. I did see later that the credit had been put back on the card.

Place is new and clean . Breakfast is good and personnel really nice and helpful We order food to the room in the app they offer and It was amaizing we loved calzones

N/a