Location is perfect for flying in and out of Houston From Hobby airport. The fire alarm went off at 5 AM and the staff did an incredible job of keeping everyone informed once people discovered it was an actual potential fire situation.

In the fire alarm situation, it was a customer smoking in their room. Obviously, I did not care for this. The staff truly did exceptional job making sure grumpy evacuated customers were informed and kept comfortable.

Breakfast was pretty good. Liked that they had a free shuttle bus to and from the airport. That was what we were looking for though. Not any restaurants close by. We had to order deliver. They offered a few options to buy snacks, drinks, and microwave food in the lobby. Staff was friendly.

Hot tub isn’t working anymore.

It was very quiet and peaceful. Valencia at the front desk was ABSOLUTELY amazing and very accommodating. I had a little hiccup with my stay on the first night (she knows what i,m talking about..lol) but she made sure that I was good. She also gave me recommendations of where to go in Houston.. The rest of the hotel staff was very nice and friendly..breakfast was great.. Location was great as well, I was within 10-20 mins away from everything.most def would stay again.

n/a

Employees were all nice. The location was out of the way yet close to the airport. The room was nicely sized. It was clean. Shuttle convenient.

You weren't allowed to take breakfast to the room, but there wasn't enough seating. The mattresses were very worn in and lopsided.

The person at the desk forgot to tell the shuttle driver to pick us up and left us waiting for over half an hour in the cold. Had to call back. She said she forgot because she was busy doing paperwork. When we finally got there she was not personable at all. When I returned to the desk she was not there. Had to speak loudly to find her. When she came out she said again she was busy with paperwork.

Close to airport and shuttle from 6AM -11:45PM. Very comfortable room and very helpful staff and really good breakfast selections

I could hear the person in the next room talking to some on her speaker cellphone at midnight.

I was very pleased with the quality of my room. It is what I would expect, when staying at a hotel. I just stayed at a La Quinta in New Orleans, in May, that was falling apart and not kept up. I had already made your reservation so I decided to keep it and I am very glad I did.

I knew that the shuttle ended at midnight but I did contact the hotel in advance hoping I could still get it. I got an Uber. I’m just glad it was an airport hotel so they cost wouldn’t be over the top. I did take the shuttle back to the airport and the driver was very helpful and pleasant.

It was surprisingly clean and the staff was very nice. Very close to airport and the shuttle was very nice. The hotel smelled very fresh

Through no fault of their own there was no light showing the hotel. The replacement was on back order. We had a hard time finding the hotel because the sign that they had for was very small. The free breakfast was very mediocre. The best thing was the waffles.

We rested well in preparation for our cruise from Galveston. The location was great, near the parking facility for the airport, and we were able to meet our shuttle to the cruise port in Galveston. The cost for the accommodation was very reasonable.

We have no complaints!

The room was much larger than I expected. It was right next to the elevator so I feared it might be loud, but I never heard a hint of elevator noise. The room was quiet and the bed was very good. Breakfast was simple but did include waffles, scrambled eggs and hot sausages. It was just a five minute drive from the Hobby Airport, so after a long day of travelling, I was quickly able to kick off my shoes and go to sleep.