We realized within minutes of entering our room that the neighbors were going to be a problem. We could hear lots of people, loud talking, and music playing. We immediately went to the front desk to ask to be moved. The ladies were very accommodating, not only moving us but upgrading us to a bigger room on a very quiet floor. They also made it clear that the residents of the noisy room were short lived. We slept like babies in our lovely room and were so grateful for the response.

Room: Very good. Bit cold, but just raised thermostat. Complementary 10% off coupon for steak house across the street. Shocked hangers came off the rod. Haven't seen that in a hotel for a long time. Decent coffee. Plenty of parking. No problems getting space. Very quite. Of course with al the possible violations you had better be. LOL

Ice on 3rd and 5th floors. Elevator will not work for up. Have to request down. No orange juice at continental breakfast. Emergency fire exit on door is inverted, shows go right, and you have to go left to stairs.

Easy parking. Breakfast.

Toilet in bathroom. Too low to floor. It's hard getting up.

Always like staying here. The staff is professional, friendly and go above and beyond to make sure you're comfortable. The KING SUITE is very spacious and exceeded our expectations.

I was very shocked and disappointed that we weren't allowed to check out at 12pm. I was told the rooms were sold out so the entire time span from 11:00 am to 3pm was needed for the staff to clean. However, I checked to book another night's stay and there was availability so I called the front desk and was told that if I book another night I wouldn't have to leave the room at all. I don't appreciate being lied to. If the rooms were truly sold out, I wouldn't have the option of booking another night. This incident was unpleasant and puts into question booking future stays. Breakfast food is 👎🏽. Apple juice is colored water.

Room was very clean & spacious! Staff customer service was exceptional & quiet location.

Wasn't pleased with the complimentary breakfast; really needs a serious upgrade ! Being a chef for over 20yrs now, I definitely critique any hotel Breakfast choices wherever I stay ! Hot dishes consisted of only scramble eggs ( powdered of course ) fresh or liquid would be a better choice ! Turkey sausage that was overcooked, mini biscuits with runny sausage gravy , juice machine dispenser had watered down juices ! Maybe try individual juices instead of serving paying hotel customers watered juices ! More variety on fresh fruit selection was very limited and not appealing! No potatoes or oatmeal was offered at all which were deal breakers for me ! Hope to see some upgrades on my next stay !

I got lost but I got there late the staff took her time to find my reservation and then she assigned me a room which is on the first level which was great

I think the breakfast could have had a little bit more variety the two days that I was there they serve sausage both days it would have been nice to have some type of bacon or turkey bacon and maybe some other kind of bread other than that it was great directions to the pool could have been a little bit more clear but everything was nice and pleasant

Kim at front desk was very kind and helpful. Had issue with toilet set and she had maintenance on it right away. Room was very clean and breakfast was wonderful. Kim was great at checkout, great smile and kind.

It got a little noisy about 11pm, with a group in the breakfast/lobby area. Our room was on the first floor (handicap).

It was nice and I felt welcomed.. the staff was very friendly helpful and pleasant especially the front desk guy Edward on 11 to 7 shift very polite guy thank you .

I like everything I have nothing bad to say .. I did have a problem with my jacuzzi tub but maintenance came right away to help and fix the problem

The staff is very friendly, the facilities are very nice, having an indoor pool was lovely and my room was wonderful!

Just a simple thing. I told the desk staff after my arrival that when I opened the bedside table drawer, the handle fell off. It wasn’t fixed. I think maybe because it was a weekend?

Everything was wonderful !! The room, I had the queen suite nice large open concept, plenty of counter room,. The breakfast was great with so many options ! Everything was clean, and the staff was friendly ! The pool / hot tub 10/10!!! Definitely my go to spot in the area now!!!

Our wifi was slow but I still highly recommend this location!!