I frequently stay at Virginia Crossing when I have business in Richmond. In my opinion it’s the best hotel for the money. The grounds are immaculate, the staff is A+ and the rooms are perfect. The breakfast buffet is delicious as well as the dinners in The Tavern. Both are just a walk across the beautifully landscaped courtyard. I can’t say enough about Virginia Crossing. I’m looking forward to staying again soon.

There has been a strange sound like an air tank filling up during the night. Also there is periodically a slight shaking of the room like a plane flew over. It’s nothing to keep me from sleeping soundly but I could see it distracting some people from falling asleep. Not sure what it could be but I’ve noticed it the last couple of times staying.

The room was very nice. We enjoyed the on-site restaurant. The food was very good and the servers wonderful.

The sink in our room did not drain properly. We had already unpacked and alerted the staff the next morning. We are confident that the problem was corrected, but there was evidence in the sink when we arrived that there was a problem. A second check after cleaning the rooms would have solved that. The facilities are very cool...and the location wonderful. Some new flooring in the elevators would improve the looks quite a bit. We will stop again in yhe future. 😊

The decor of the whole place was very modern in a way we really liked. The room was a good size with all necessary items and an artisitic mirror above the headboard. Dinner was plentiful and tasty. The breakfast bar had all one could ask for including lot of fresh fruit. (Unfortunately the omelette post was not manned this morning.) The staff was super friendly and ready to assist.

We were unable to charge our phones as the USB plugs were turned off. In addition, the TV remote needed to be replaced but we did not pursue it until checkout.

Beautiful hotel and grounds,

We would have liked more options at the breakfast buffet. What they had was very good but we would liked to see choices like pastries or an omlett station.

The room was lovely! Everything was so clean, and was not dated. The facility is unique and interesting to explore. I wish I had more time to use the facility, as my trip was brief. The staff was wonderful! Everyone I interacted with was helpful and friendly. I have already booked a vacation in the spring on my personal time to explore the area more. The site is quite scenic - it was a beautiful place to get away and unwind.

At the point of reservation, if the site map was shared so that it was a little more clear where to go when you enter the facility, that would be very helpful. It is such a large complex of multiple buildings and it was a little difficult to navigate for my first visit.

Being right out of a movie like bridgedton. And having the breakfast and dinner option, on top of room service. Just a vibe in total, literally an escape.

- Heater and A/C clogged and failed to warm the room - Dated TV, with all the subscriptions and YouTube ppl watch now, not being able to connect to it was more of an inconvenience then anything being forced to watch TV Channels that we had to just settle on is upsetting. - Having a single microwave down the Hallway is inconvenient, especially if your first run didn’t completely heat up your meal and you have to run back.

Friendly staff, spacious room with a nicely updated bathroom. The restaurant and bar is a convenient option if you'd like to stay on the hotel grounds, and the food was quite tasty. Love the old school vibes in the building atriums.

The age of the buildings shows through, particularly in the elevators and carpeting. I imagine attending an event here would hide some of that, since convenience would be more important. But as a private getaway, I was hoping for a little more shine given the hotel star rating.

The grounds are beautiful. The tavern is very good for food and drinks, and the breakfast buffet and dining room are excellent. The staff are all friendly and accommodating. The beds are very comfortable

The facilities are starting to show wear. The grout in the shower of our unit needed to be scrubbed. The hallways did not smell fresh but had a chemical smell, and our unit smelled musty.

Property and buildings are gorgeous. Room was beautiful and spotless. Other than the heat it was amazing. We will definitely return!

The room was ungodly hot. It was winter, 17 degrees outside but I had to keep going outside for fresh air. We turned off the blower one we finally figured out how and by morning temp was better. We didn't report because it was so late at night. Other than this issue, this place is STUNNING!

This is a lovely property! It is scenic, the rooms are well appointed and very comfortable. The staff is second to none! The woman at the front desk told me a little bit about the history of the property and that it was once the former location for a company’s corp y headquarters.

Nothing unpleasant about this property!