Location was great right off freeway but u couldn't hear the noise from it, really close to restaurants as well

I didn't like the fact that my $50 deposit was not refunded back to my card and I have not been told why. Nothing happened for it to be kept , no smoking or missing towels no damage was done at all and i went back and stayed there again after and was told i was put on a do not rent list however they still gave me the room . It is impossible to talk to someone in charge that makes the decision to refund or not but in my case there was no reason to keep my deposit . I have managed a hotel for 4 years and never would I keep a deposit if not needed to cover damage or missing property

The management was great, and the day crew are amazing people. It was easy to rebook and pay and when we had some trouble paying on time they were very nice about it. We especially loved Heather and Daniel 2 of the best employees ever!!! I do recommend this motel over the surrounding hotels. 10/10 highly recommended!!!!

Bryan who works nights was always rude to us, he wouldn’t let my husband get a key card if I wasn’t with him.

Very simple and quick check in. The front Desk staff was super polite and inviting, sufficient. For the cost of my stay it was a Great Stay. Relaxing, and Definitely will return.

… The Cold Weather.( Tee hee hee) But as far as the Room. The only thing that comes to mind is a softer bed. Or pillow top cover. But for the cost of Room. That’s ridiculous to expect.

Despite some negative reviews, I was pleasantly surprised. The room was very clean, the air conditioner was loud but did the job super well, the bed was tough but slept like a baby, the ice machine downstairs was powerful which saved me a few bucks as I refilled my cooler for the next long leg of my drive. The reception guy was great and helpful (hi Davis!). No complaints whatsoever. Doesn’t get better value for money.

Staff was amazing I was treated so well and when I checked out I let the front desk know about a few issues in my room and they thanked me for telling them and told me they were glad to have me as a guest which I appreciated that.

Staff was nice and helpful, the location is ok.

This is the 2nd time I've stayed at this location and both times the room wasn't very clean this stay I'd have to say is worse I needed to clean the bathroom before using it.

The pleasantness of the staff

I had to go get rekeyed almost every day and being all the way down in 235 it was a long walk

The Employees are always welcoming as well as eager to assist with whatever my needs intel. Love that having my pet/pets at no charge makes it stress free and Something else i don't need to worry about.

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The man working the front desk the night I checked in was so, so, so nice and accommodating. The facilities were also very clean, inside and outside. Ample parking and a great size grassy area for dogs. I will definitely be back next time I’m in Spokane!

There were some other guests that were up and somewhat noisy all night (repeatedly going outside to smoke and knocking on the door each time they needed back in) but that is no fault of the property.

Location was convenient for traveling on I-90. The room was very clean. Appreciated non-carpeted room with clean floors.

The window air conditioner unit was too loud.