The location was on a road, off of a main highway which I liked because then I didn’t have to hear traffic. The room size was a little small for me and my two children but it was suitable for the one night we needed it. The buffet breakfast was a hit for my kiddos. Who likes having to worry about breakfast? Not me. The staff was very pleasant. The rooms were clean, they use plug in fresheners an it was a pleasant clean smell. Overall great place and will be booking again soon

The location was great, I really appreciated the Continental breakfast, the beds were very comfortable, and I cannot say enough for how very kind the staff was for my family

The property was a little dated and there were some repairs that needed to be made such as paint chipping on the walls and some dents in the wall. But it didn't take away from all the positives that came with staying there.

Good location. Free parking, well lit. Quiet room. Reasonable breakfast. Efficient check in.

Juice machine out of order at breakfast. One of the queen beds in our room appeared damaged and was uncomfortable. Hotel appeared to have people living there long term. Although the property does not allow pets, we saw a non service dog inside the hotel.

I have stayed at this hotel several times throughout the years when visiting family. Location is key. The staff are always nice and handle questions with ease.

There was an ugly, from what I think it to be, was a coffee stain down the side of one of the beds. Soaked through the comforter down to the mattress itself. The coffee pot had an old coffee pod sitting in it when I went to use it.

Location was good near New River Gorge NP. Free Wi-Fi, parking and breakfast. The breakfast was very good! Room was refreshed on request. Allowed for a late check out. Would stay again!

Would have liked some more counter space in the bathroom.

The hotel breakfast had eggs and sausage patties as hot items, plus do-it-yourself waffles. There was fresh fruit, yoghurt, and cereal as well. Nothing fancy, but quite adequate. The hotel bed was comfortable and clean. The bathroom was small, and the tub showwer and fixtures somewhat dated, but it was clean with nicely folded linens. The hotel was quiet while I was there, and I had a restful night. The wakeup alarm clock worked, as did the promised wakeup call.

The bathroom lighting was dim, making it difficult to shave properly. Other room lighting had been updated with LED bulbs in the floor and table lamps. The bathroom fan was noisey.

I loved the proximity to New River Gorge National Park, Fayetteville, Tamarack, etc. Frankie, the gent who checked me in, couldn't have been more helpful. In fact, he walked me to the room to make sure that staff had done what I'd asked in terms of cleaning product usage prior to my arrival. He was going to give me another room if it wasn't suitable. And then the room itself was clean and comfortable.

There were no issues.

We had a two queen room. It was as advertised. The location was perfect for our visit to New River Gorge NP (Canyon Rim Visitor Center less than 10 minutes away). Also about 10 minute drive to restaurants in town. Breakfast was sufficient with both protein and carb options. Beds were comfortable and heat/AC worked fine.

Nothing.

Staff were friendly and professional. Breakfast buffet was great. Room was very clean, comfortable, well-lit, furnishings were in excellent condition, towels were soft and abundant. This was the best Comfort Inn stay in many years (possibly ever).

Nothing

Great location just outside New River Gorge NP. Lots of options for good and grocery stores nearby. Comfortable room, friendly employees.

The hallway had a strong smell of deodorizer, so strong it was difficult to breathe in the hallway.