The place hit all my requirements. The double queen room was spacious, the beds and pillows comfortable, the room was clean and reasonably quiet considering all the guests around. Appreciated shampoo/soap/conditioner dispensers in shower! The front desk personnel were pleasant and professional. Loved the fact there was a container of lemon water along with the complementary hot drinks. We didn't eat much breakfast, but did note there was a good election of hot and cold options in the breakfast buffet.

Some of the bathroom looked dated, but nothing was broken. Price higher than I would usually pay for a room like this, but likely due to location.

The location was on a road, off of a main highway which I liked because then I didn’t have to hear traffic. The room size was a little small for me and my two children but it was suitable for the one night we needed it. The buffet breakfast was a hit for my kiddos. Who likes having to worry about breakfast? Not me. The staff was very pleasant. The rooms were clean, they use plug in fresheners an it was a pleasant clean smell. Overall great place and will be booking again soon

Good location. Free parking, well lit. Quiet room. Reasonable breakfast. Efficient check in.

Juice machine out of order at breakfast. One of the queen beds in our room appeared damaged and was uncomfortable. Hotel appeared to have people living there long term. Although the property does not allow pets, we saw a non service dog inside the hotel.

The location was great, I really appreciated the Continental breakfast, the beds were very comfortable, and I cannot say enough for how very kind the staff was for my family

The property was a little dated and there were some repairs that needed to be made such as paint chipping on the walls and some dents in the wall. But it didn't take away from all the positives that came with staying there.

I have stayed at this hotel several times throughout the years when visiting family. Location is key. The staff are always nice and handle questions with ease.

There was an ugly, from what I think it to be, was a coffee stain down the side of one of the beds. Soaked through the comforter down to the mattress itself. The coffee pot had an old coffee pod sitting in it when I went to use it.

Great location near the New River Gorge NP in West Virginia, which is why we picked this hotel. Beautiful area, reminded me of the Adirondack region in upstate New York. Great jumping location to tour all of this new National Park. Comfy room, good breakfast.

Location was good near New River Gorge NP. Free Wi-Fi, parking and breakfast. The breakfast was very good! Room was refreshed on request. Allowed for a late check out. Would stay again!

Would have liked some more counter space in the bathroom.

Great location just outside New River Gorge NP. Lots of options for good and grocery stores nearby. Comfortable room, friendly employees.

The hallway had a strong smell of deodorizer, so strong it was difficult to breathe in the hallway.

We had a two queen room. It was as advertised. The location was perfect for our visit to New River Gorge NP (Canyon Rim Visitor Center less than 10 minutes away). Also about 10 minute drive to restaurants in town. Breakfast was sufficient with both protein and carb options. Beds were comfortable and heat/AC worked fine.

Nothing.

Staff were friendly and professional. Breakfast buffet was great. Room was very clean, comfortable, well-lit, furnishings were in excellent condition, towels were soft and abundant. This was the best Comfort Inn stay in many years (possibly ever).

Nothing