847 reviews
From
$72650 Grand Canyon Drive, Madison, 53719, Wisconsin, United States
847 reviews
1/54
Business center
Free Private Parking
Free wifi
Fitness center
Streaming service (like Netflix)
Spa tub
Hot tub
Air conditioning
Best Western West Towne Suites is a 3-star hotel in Madison, Wisconsin, United States. Address: 650 Grand Canyon Drive. Located about 5.1mi from the city center, this stay offers a convenient base for exploring town. With 847 reviews shaping its reputation, the minimum price starts from $72.
Breakfast is offered to start the day, and amenities include free Wifi and on-site parking. The property also features a free business center, a fitness center, and private parking. Extras like a streaming service (like Netflix), a spa tub, hot tub, air conditioning, and non-smoking rooms add comfort, while Kitchen, Kitchenware, and Kitchenette support flexible stays. Kid-friendly options include free Kids' meals and a kid-friendly buffet.
Additional conveniences include a 24-hour front desk, elevator access, and upper floors reachable by elevator. Free toiletries and a bathtub contribute to a comfortable bathroom experience. Parking On Site (free) and Private Parking (free) keep parking simple, with shuttle service and a nearby golf course available for extra charges. Pets are welcome with extra charges, and shuttle service remains an option for travelers needing a ride.
A traveler who loves flexible living will feel right at home with a kitchenette setup and related conveniences. Extras include a streaming service such as Netflix, plus Kitchen, Kitchenware, and Kitchenette to support easy, homelike stays. For families, there are kid-friendly options like free Kids' meals and a kid-friendly buffet, making mealtime hassle-free on busy days.
On-site convenience is front and center, with a free business center, a fitness center, and complimentary private parking. Arrival and departure are smooth thanks to a 24-hour front desk and elevator access to upper floors. Shuttle service and a nearby golf course are available for an extra fee, adding options for a quick getaway or a round after a day of exploring.
Pet policies and payment details are straightforward: Pets are allowed on request with possible charges. Cash is not accepted; accepted payment methods include JCB, Discover, Visa, American Express, Diners Club, Mastercard, and Carte Blanche. Breakfast is offered to start the day, and the location sits about 5.1mi from the city center for easy access to Madison’s sights.
Closest airports
Dane County Regional Airport
9.6miBusiness center
Free Private Parking
Free wifi
Fitness center
Streaming service (like Netflix)
Spa tub
Hot tub
Air conditioning
Kid-friendly buffet
Parking On Site
24-hour front desk
Kitchen
Non-smoking rooms
Kitchenware
Kitchenette
Elevator
Kids' meals
Picnic area
Upper floors accessible by elevator
Free toiletries
Bathtub
Show 4 photos
King Room, Sofa, Kitchenette
1 King Size Bed
1 Sofa Bed
345 sqft
Private Bathroom
Kitchenette
Bathtub
Kitchenware
+
More details
This room includes a kitchenette with a stovetop oven, microwave and refrigerator.
Show 6 photos
Suite Jacuzzi
1 King Size Bed
Refrigerator
x8
+
x5
More details
Show 7 photos
Room - 2 Queen, Sofa
2 Queen Size Beds
1 Sofa Bed
Free wifi
Microwave
Flat-screen TV
Refrigerator
+
More details
Show 5 photos
Deluxe, 2 King Size Beds
2 King Size Beds
465 sqft
Private Bathroom
Bathtub
Microwave
Coffee machine
+
More details
Show 5 photos
Suite, Kitchenette
1 King Size Bed
1 Sofa Bed
465 sqft
Kitchen
Private Bathroom
Kitchenette
Bathtub
x8
+
x5
More details
Show 5 photos
Room - 2 Queen
2 Queen Size Beds
345 sqft
Private Bathroom
Bathtub
Microwave
Coffee machine
x4
+
x3
More details
Show 4 photos
Deluxe, King Size, Accessible, Sofa
1 King Size Bed
1 Sofa Bed
345 sqft
Private Bathroom
Bathtub
Microwave
Coffee machine
+
More details
Show 4 photos
Suite
1 King Size Bed
465 sqft
Hot tub
Spa tub
Private Bathroom
Bathtub
x8
+
x5
More details
Show 4 photos
King Room
1 King Size Bed
345 sqft
Private Bathroom
Bathtub
Microwave
Coffee machine
x4
+
x3
More details
Show 4 photos
Deluxe, 2 Queen Size Beds, Sofa
1 Sofa Bed
2 Queen Size Beds
465 sqft
Private Bathroom
Bathtub
Microwave
Coffee machine
+
More details
Show 4 photos
King Room, Accessible
1 King Size Bed
345 sqft
Private Bathroom
Bathtub
Microwave
Coffee machine
x4
+
x3
More details
Show 4 photos
Deluxe, King Size, Sofa
1 King Size Bed
1 Sofa Bed
345 sqft
Private Bathroom
Kitchenette
Bathtub
Kitchenware
x3
+
More details
8
847 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Breakfast
Featured reviews:
David
10
April 2024
OMG, You made me eggs for breakfast ! So unexpected and when I say this separated you from every single other place I’ve stayed in the last few years, it bumped you up from a 7or 8 rating (the best rating I’d give any modest hotel), you got a ten out of me! Add real potatoes to that breakfast (mashed or home fried) I’d think I had been admitted to heaven. You had everything I expected; a comfortable mattress, nice linens, you gave me a full size fridge and kitchenette … yeah I will remember your name and I will look for one of your hotels next time I’m looking for a hotel . A fresh made breakfast was so unexpected … thank you.
Michele
10
April 2025
location; right off the freeway; physical layout, cleanliness of room; pets allowed the breadth of breakfast foods available including having 3 unique options made for guests that preferred that to q separate option
the absence of pet waste management stations; I ended up picking up 4 separate piles of canine feces left by other guests. the amount of cigararette butts tossed out in the grass and all over the parking lot. Sadly too many people have NO regard for or accountability for what they toss oss their window, etc. That factor alone gave me a bad impression as I walked up to check in and every time I took my dog outside
Ashutosh
9.1
September 2024
nice hot bfast - that is a welcoming service. friendly staff clean of course.
We stayed in room 140 - the bath tube is very slippery when it gets wet. My mother 75yrs old fell in the tube during our stay - the no slip matt provided is too small in size to cover the tub. Luckily she was not hurt too bad - but next fall someone else the situation might get nasty. Potentially expose the hotel to law suite -- add some no slip grip strips in the tub and or provide a larger matt. I see marks of what might be non slip strips that once existed but removed and not replaced.
Rebecca
10
July 2024
The price was very reasonable. Loved the extra space our room had. The room was very clean. Loved the huge tub in the bathroom. The water pressure was amazing. The best part was the made to order breakfast in the morning. The breakfast was amazing. Very quiet hotel. The staff was friendly and very accommodating. Thanks for a great stay. My husband and I will stay there again. This hotel is also in a great location. Shopping and great eating places nearby to try out.
I don't have anything negative to say about my hotel stay.
Carolina
9.1
February 2024
Excellent breakfast. The fridge was not working when we got there a couple of hours later, we were moved to another room. The girl in charge was extremely nice and kind. Also, despite being right next to the highway, it was very quiet. The mall is walking distance. The neighborhood is safe. Transportation to the UW campus is a couple of blocks away.
We rented a room with a kitchenette, which is not equipped at all. you actually have to ask for utensils at the front desk, and apart from a skillet a cooking pot, that was it. It was very hard to cook there (necessary for a longer stay).
Jennifer
9.1
June 2024
Basic hotel right off a highway but we booked for a place to stay after packing up our son and daughter-in-law's apartment so we weren't looking for luxury. Parking was great and free and accomodated a U-haul. Rooms were big and clean and beds were comfortable. Staff was pleasant. The biggest bonus is a complimentary HOT BREAKFAST that was awesome. A gem for it's price and location!!
It's a really nice hotel in a location I normally wouldn't stay but for the parking and price it was perfect so really no negatives.
Agnes
8.2
August 2025
Very nice guy at reception to check us in & check us out Newly renovated inside but the outside is on the process so it's not so appealing but I'm sure it'll look good when done. Roomy for a 2 Queen bed, nice & clean. Breakfast was awesome. The hot meal is cooked as you order. And there are other choices too.
Ice maker could have been centrally located to rooms.
Budman
10
February 2025
The facilities were nice and clean. The staff was very friendly and helpful. Location was excellent. The made to order daily breakfast was a very nice touch. It is a limited menu but so much better that those buffets at most other hotels. You are minutes from shopping and several good options for dining. Our little kitchenette suite was great! Coffee is available in the lobby 24/7.
Trina
9.1
October 2023
I am very happy with my two-night stay at this hotel. The room was clean and spacious. Breakfast was very good; they even made my breakfast to order! The staff at the breakfast area was efficient and polite. I would like to say a special Thank You to the night receptionist Roxanne who really made my stay. I arrived late (around 11:00PM) and expected to see an unhappy and reluctant receptionist. To my great surprise and pleasure, Roxanne extended a warm welcome to me and was very accommodating and helpful. Recommend this hotel.
Shuttle service? There was no shuttle available, even though I saw one parked in the lot.
Dean
9.1
March 2025
Clean, reasonably priced, limited menu made to order breakfast include.
Even though room was ready when I inquired at 11 am on day of check in was told I had to wait until 1 pm to check in or be charged $30. Had an all day event to get to so had to check in when I got back that night. Seems like a ridiculous policy if room is ready for a early check in.
Airports
Dane County Regional Airport
9.6miAirports
Dane County Regional Airport
9.6miBusiness center
Free Private Parking
Free wifi
Fitness center
Streaming service (like Netflix)
Spa tub
Hot tub
Air conditioning
Kid-friendly buffet
Parking On Site
24-hour front desk
Kitchen
Non-smoking rooms
Kitchenware
Kitchenette
Elevator
Kids' meals
Picnic area
Upper floors accessible by elevator
Free toiletries
Bathtub
Accessibility
Entire unit located on ground floor
Entire unit wheelchair accessible
Upper floors accessible by elevator
Activities
Cycling
Golf course
Bathroom
Bathtub
Bathtub or shower
Free toiletries
Hairdryer
Private Bathroom
Shower
Spa tub
Toilet
Toilet paper
Towels
Bedroom
Alarm clock
Linens
Business Facilities
Business center
Fax/Photocopying
Cleaning Services
Daily housekeeping
Laundry
Common Areas
Shared lounge/TV area
Food & Drink
Kid-friendly buffet
Kids' meals
Snack bar
Vending machine (drinks)
Vending machine (snacks)
Wine/Champagne
Food & drink safety
Breakfast to-go containers
Delivered food covered securely
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
ATM on site
Baggage storage
Concierge
Express check-in/out
Invoice provided
General
Air conditioning
Carpeted
Convenience store on site
Designated smoking area
Elevator
Facilities for disabled guests
Family rooms
Heating
Non-smoking rooms
Pet Friendly
Smoke-free property
Internet
Free wifi
Kitchen
Coffee machine
Kitchen
Kitchenette
Kitchenware
Microwave
Refrigerator
Stovetop
Toaster
Living Area
Desk
Sitting area
Sofa
Media & Technology
Cable channels
Flat-screen TV
Radio
Streaming service (like Netflix)
Telephone
TV
Outdoors
Outdoor furniture
Picnic area
Parking
Free Private Parking
Parking On Site
Physical distancing
Cashless payment available
Room Amenities
Iron
Socket near the bed
Sofa bed
Safety & security
24-hour security
Carbon monoxide detector
CCTV in common areas
CCTV outside property
Fire extinguishers
Key card access
Safe
Smoke alarms
Safety features
First aid kits available
Services
Wake-up service
Wake-up service/Alarm clock
Spa
Fitness
Fitness center
Hot tub
Transportation
Public transit tickets
Shuttle service
From 15:00
Until 23:30
Guests are required to show a photo identification and credit card upon check-in
Until 11:00
Pets are allowed on request. Charges may apply.
WiFi is available in all areas and is free of charge.
The minimum age for check-in is 18
Come and go whenever you want
Free private parking is available on site (reservation is not needed).
Child policies
Children of all ages are welcome.
Children 18 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
No capacity for extra beds or cribs.
American Express,
Discover,
Diners Club,
Visa,
JCB,
Mastercard,
Carte Blanche
This property does not accept cash.
Can pets stay with guests at Best Western West Towne Suites?
Yes, you can stay with your pet at Best Western West Towne Suites. Simply request to bring your pet along, and keep in mind that there may be additional charges for the accommodation of your furry friend.
What's the check-in and check-out schedule at Best Western West Towne Suites?
Guests at Best Western West Towne Suites can check in between 03:00 PM and 11:30 PM. Check-out time is set for 11:00 AM.
Is vehicle parking offered by Best Western West Towne Suites?
Yes, there is convenient and free parking available at Best Western West Towne Suites. The hotel provides private and on-site parking which does not require any prior reservations.
How much does a stay at Best Western West Towne Suites cost?
Starting prices for Best Western West Towne Suites are around $72. This may vary based on room categories and travel dates. To confirm rates, please provide your stay dates.
Which room categories can I book at Best Western West Towne Suites?
The Best Western West Towne Suites offers a variety of rooms including single and double rooms, as well as suites. The rooms range in size from 344 sqft to 463 sqft. Smoking is not allowed in any of the rooms. The rooms accommodate 2 to 4 adults and have bed options such as king size beds, queen size beds, or sofa beds.
Where can guests find entertainment in Best Western West Towne Suites?
At Best Western West Towne Suites, guests have a variety of leisure amenities to enjoy during their stay. They can start their day by taking advantage of the fitness center which is available on-site. For those looking to relax, the hotel offers a spa tub and a hot tub/jacuzzi, where guests can unwind and rejuvenate after a long day.
If guests are interested in outdoor activities, they can make use of the cycling facility provided by the hotel. Additionally, the hotel boasts a golf course, giving guests the opportunity to practice their swing or enjoy a round of golf.
For business travelers, the hotel offers a business center that provides a quiet and professional environment for work-related tasks.
With these leisure amenities available, guests at Best Western West Towne Suites can spend their time staying active, pampering themselves, or enjoying outdoor activities during their stay.
Does Best Western West Towne Suites accept credit cards and cash payments?
No, Best Western West Towne Suites does not accept cash payments. They accept credit cards such as American Express, Discover, Visa, JCB, Diners Club, Mastercard, and Carte Blanche.
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