We had a room with balcony sea view - great view and worth it. On the 18th floor, street noise was not an issue especially when the door was closed. Great infinity pool.

The following comments are more suggestions for the hotel. Our stay has been excellent and faultless. After tasting very nice coffees around Vietnam, the coffee served at the Balcona hotel is not the best 😃 (especially with afternoon tea). Because of the size of the hotel, service is not as personalised as we received in smaller accommodations we used in other places but the staff was still very helpful and friendly...

Reception staff were great, super polite, helpful and took our bags to our room. The hotel has 4 lifts so was never waiting - we stopped on floor 16 and the view was lovely overlooking the city. Noise was limited even though bars stayed open late . Comfy , clean bedroom and bathroom was nice, powerful shower too. Maids were great too, replenishing toiletries and water. Location- fabulous, literally a 5 minute walk from A Thong roads where you’ll find bars, restaurants and cafes that cater for all needs. Beach areas were clean and nice , right opposite the hotel- cute bars all along too! Would stay again.

Nothing.

Location is excellent. Breakfast spread is good but I would add it should include a dish or two to cater to Indian food requirement but as authentic as possible. For example tandoorie chicken or dosa with South Indian sambar. Hotel gets quite a number of Indian tourists after all. Make them happy.

There were no chairs and a table in the balcony

It is a beautiful and clean hotel, I have nothing to complain about, lovely staff, great service, delicious food.

I love the location, the clean and spacious rooms. Breakfast was amazing. Amazing ocean views. We were on the 17th floor, lifts were reliable and there was no waiting. This was my second time staying here, will be back to stay again. Staff were all absolutely lovely and helpful.

There is nothing negative about this property.

I had a beautiful experience at the hotel. I booked a sea facing room with balcony and had a fantastic experience. To wake up and watch the ocean everyday was a dream come true. The staff is also very helpful and considerate. Lily especially was very accommodating and was very helpful.

Great location, staff was lovely, and room was cozy.

The spa could have been better. Multiple people entered our room numerous times while getting a massage to ask our massage therapist questions. Not a huge deal but probably wouldn't return to the spa.

Good location for beach and bars. Plenty of walking possible but plenty of cabs if you want one.

Did not like a list of rules followed by a 500,000 dong deposit returned if you behave! Checkout seems simple but you have to wait for a visual check don't leave it till the last minute.

Spacious room, right on the beach and close to lots of different restaurant options. Breakfast at the hotel restaurant was amazing. Also included is an afternoon tea, which is a nice little perk to have by the pool.

Great location. You can walk to the beach in 3 minutes. Around the hotel there are many restaurants and bars on the beach. The hotel is clean, the water tap system is very convenient.

Breakfast should be more diverse