We booked it solely because of its location close to the Hanoi railway station as a base for between 3pm and 9pm before we caught the train to Sapa. It was ideal and the facilities were perfect for a shower and a rest. In a nice street surrounded by restaurants. Staff were fantastic.

Nothing it was great .

The staff was very friendly and nice. The hotel was clean and and facilities were good. The highlight was amazing breakfast. Location was good, very close to the station

The only concern was that our room was on 11 floor and the lift access was only until 10 floor.

Strategic location. Comfortable bed. Clean and tidy room.

Some weird vibrations and noises during the morning time disturbed my sleep, probably because of construction nearby (but I stayed on the 11th floor). The facilities/building is a bit old but still very decent though. For some reason, the refrigerator was not turned on...

super clean and in a very good location in a little street. the bed was fantastic and the breakfast was good. the staff was helpful at all times! Definitely recommending this hotel !!

Great location on a quiet street in the old town. Room was beautiful decor, spacious, immaculately clean with daily room service. For comparison it was like a 4* hotel in England. Breakfast was fine, I enjoyed the fruit, coffee and toast. Chef cooked eggs also to order. Lovely staff with an easy check-in. We extended our stay two nights, so stayed four in total.

Nothing.

It was quiet at night! The windows were modern and soundproof. The room was spacious and the bed very conformable.

Breakfast was very basic. Some more vegetarian options would have been nice.

The staff was very generous and offered us an upgrade. We stayed in a family room at 9th floor that had the bathtub in the washroom. The facilities were amazing and everything was neat and clean. Location of the hotel is very good.

Breakfast could have had some more options. Everything else was just perfect

Comfortable room without window for one night, but later we stayed in superior double room with window (much nicer). Breakfast ok.

No milk without sugar. Coffee in room is 3 in 1, (we don't drink sugar).

Great service, very clean hotel, I enjoyed my stay. Also to note it’s right across from the train station so if you have plans to take the train out of town.

Good location, close to train station and walking distance to the ICE. Breakfast was tasty (a small buffet, including hot meal and a soup as well.)

Cleanliness and equipment of the room corresponds to the price.