Location was excellent and staff were helpful and cheerful

The bar staff at the pool bar were really not engaged with customers preferring to play their choice of rap music and on their mobile or laptop for personal reasons. They need more training in making cocktails and ordering ingredients in advance as they ran out of mixes the three times we attended. We ordered Pina Coladas from their menu and there was no pineapple juice two nights in a row. During Cocktail hour the drinks are two for one but the glasses are small and not worth the money even at half price. Such a shame as the the rest of the hotel and staff are amazing

The location was perfect for exploring district 1. The staff were helpful and gave us very useful advice about the local tourist market . Breakfast was plentiful and varied - we had excellent service. It was wonderful to use the spa and have a massage in the hotel which was much nicer than some outside . The pool was clean and quiet with a great view .

N/a

Breakfast is very good for us as Asians, restaurant stuffs were very good and amicable.

washroom door wasn't properly private, the ventilation system in door is a bit weird, noise and bed smell come out while it's using by another person.

The staff where grate very friendly and would do anything to help if needed. Alice and Philip at the front desk were amazing and very friendly and helpful with my stay thanks guys for everything.Philip and I became very good friends grate guy thanks mate will catch up again soon cheers. The pool and bar on the roof top was amazing the bar staff here were great to the boys looked after me and we also became good friends as well so I’d like to thank Eric Jade and Ken for there hospitality cheer’s guys too will catch up again soon overall grate place to stay recommend checking this place out for your next stay thanks again guys Neil 🇦🇺😁😃🇦🇺🤩🇦🇺😀🇦🇺😆🇦🇺😂🇦🇺

All and all there wasn’t much to dislike about the property are there is one thing the pool closing at 7:00pm was a little disappointing

Breakfast

They made you pay in advance, the suggested you to pay by cash and despite it was raining, they recommended us to go to an ATM, we spend 5min searching for one. The pool doesn’t have space for “relax”.

location was great, roof top bar has amazing views, room was quiet and comfortable. comfy beds, nice toiletries. friendly staff

breakfast a bit disappointing. very same-y and quite strange choices (for westerners). also only 3 sun loungers so sometimes had to wait to get one if others at pool at same time as us

The hotel is in a great position, lots of local shops and restaurants. ATM's close by. Good choice to some local life day to day. The hotel rooms vary of course, but we had one on the 9th floor and it was very spacious. We had the longest window we have ever seen. We had a balcony with a jaccuzi and two chairs and a small table (chairs were a bit uncomfortable). The big market is only just 600mts down the road. City tour bus always parked there selling tickets. We would stay here again.

Afternoon tea was a little disappointing. Roof top pool was smaller than we would like.

The pool is really lovely, and the staff are very helpful and friendly. The breakfast is good and the rooms were lovely. The location is perfect for seeing all the main tourist things.

Just a few small nitpicks, the wifi didn’t work very well and it would’ve been nice to have more drinks options in the mini bar and for it to have been a fridge instead of a cooler. It would be nice to have condensed milk as an option to have with coffee like other hotels in Vietnam do. It would be nice to have somewhere in the hotel to get iced coffees (maybe could have in the morning at the pool??)

Location - district 1

Spotty wifi Sleepery bathroom

The balcony spa in the signature suite was so great..and even fresh roses to top up the petals every day. Breakfast was absolutely amazing and great value. the staff were just so helpful and could not do enough for you. We totally commend the staff and found them helpful getting up the front stairs...which were a bit steep with no handrail. They were very good booking tours also. Location was fabulous with a few great bars and food nearby and walking distance to Ben thanh market. It was great value for money and we totall recommend this place.

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