Moonlight Hotel offers really spacious and comfortable rooms that will allow you to feel even a bit of luxury for a very affordable price. Staff is very helpful in arranging transportation further down the road in Vietnam. During my stay there was a marathon in Hue, so it was harder to get checked in earlier, however there are no problems to leave your luggage and passport at the reception, as well as get a shower. Swimming pool is nice, with view of the city. Gym, although spacious, lacks a bit in equipment, but if you know what you are doing, you can still get a nice pump!

Excellent value for the price. Room was big and comfortable. Staff were friendly, professional and helpful. I gave it top marks for location but that's very subjective - top marks based on how central it is. For me there was too much noise from nearby bars - but for some people that location would be ideal. The windows are pretty good at keeping out most of the noise except for a few hours in the evening. I'd book here again if I could move it a few blocks back but if you want to be in the thick of the eating/drinking action, it's perfectly located.

I was disappointed to find the restaurant empty and apparently not open two separate evenings when I went up well within stated opening hours. Of course, there are loads of places to eat nearby but I was hoping for somewhere quieter and feeling a bit lazy.

The hotel itself is nice. It is in a great location, with like, a walking street right out the front with plenty of bars and restaurants all around the area. The room was good and clean, with a nice bathroom.

The pool is rather small, undercover and no real places to Strech out and fully relax. (I know, first world problem) I travel a lot to Vietnam, and probably wouldn't stay here again.

The reception staff were lovely and gave excellent advice and recommendations including a wonder city tour for 990,000 Vdg that was both excellent and excellent value (also we found other paid more elsewhere!) The hotel was also in a great location in the centre of the old town. The spa seemed closed but we booked and we received the most incredible Vietnamese massages ( highly recommended!) The breakfast was also good.

The hotel didn’t seem fully up and running yet but we know that will change but it made it feel a bit worn and dark in parts as a result, but we had great sleeps and a nice room and so this should not put anyone off as it was good value.

I want to personally Thank Ms. Nam, Thao at Reception Check-in! She has Outstanding Customer Service skills! She welcomed me in a Professional manner, and helped me with all my requests! I am a returning customer and your hotel is the best in Hue! Again, please Thank Ms. Nam, Thao and your entire staff for a job well done! Lastly, your Breakfast Buffet is the best I've had in Vietnam!!!!!!

Right in the center of Pham Ngu Lao, Hue which is full of lively vibe at night. The room is clean and tidy, with direct balcony city view. Staff are friendly and I kinda like their Hue accent, really sweet and calm.

As this is located on Pham Ngu Lao street so in the evening till midnight, you can't ride on your vehicles to the hotel

Conveniently located in the walking street section of Hue, this hotel is a great choice. Well appointed room with large clean bathroom. Security underground parking for your motorcycle is a big bonus for me. Best of all though is the staff. They are always smiling and seem genuinely happy to be at their workplace.

It's located among restaurants and bars not far from the citadel and market. My room was very nice and big. The breakfast was delicious with the staff surprisingly careful to clients' needs. I took Mrs. Lan Phong recommendation and it proved very good. She also managed in no time to improved my room sound insulation.

The bathroom sink could have some liquid soap instead of the small soap bar. And the water could be more warm.

Good value for money. Location is good as it is next to the busy bars/restaurants area but you do not get the noise in the room. Clean and helpful staff.

Shower water was cold when we took shower in the early morning hours (02:00)

Excellent Location. Comfortable Bed, Pillows. Hot Water. Smart TV. Cold Air Con. Excellent Breakfast. Clean Facilities. Great Views. THANK YOU to "Da Thao Nam" for the special attention given to me. I am definitely returning in June 2024, and Highly Recommend this hotel...again, you will NOT be disappointed!!