Wonderful staff and large, comfortable room! Delicious breakfast with many healthy choices. GREAT location!

The staff does everything in their power to prevent & prepare you for the noise of the neighborhood at night… and honestly, it is out of their control…but no joke that it is LOUD. We’ve stayed in plenty of downtown areas with traffic and music… but be prepared that this is music with a bass that beats through the room until about 1:00 or 2:00 am. If you are a night owl, no worries- because the location really is great! But if you need to get up early, take it into consideration.

The hotel and the staff are very welcoming, the rooms are nice and functional. The pool is quite big and good for swimming. The breakfast was very good, especially if you miss fresh white bread. The location is good, lot of restaurants near by. Vi Hue was really good. The imperial citadel is within walking distance but it is better to save the energy for walking within the citadel itself.

There is a loud night club on the street opposite to the rooms with a balcony so be prepared to adjust the noice cancelling in the earphones to max.

Great location, just a 25 minute walk or short taxi ride from the imperial palace. Comfortable rooms and quiet. We were on the 7th floor. There is a pool on the second floor that looked nice, but it was raining during our stay. Staff very friendly and kept our bags on the day we were leaving in the evening. It’s in the heart of the tourist area, with its bars and restaurants, but we were not disturbed by the noise.

The breakfast is in the next building on the second floor, but accessible without going outside, which was good given the rain. It was a minor thing. The breakfast was great, so no complaints

Almost everything was perfect. The room was clean and spacious, all the staff were very friendly. The location was also excellent.

I requested a room on the 7th floor when I made the booking, but the sales staff didn’t inform the receptionist. When we arrived, they initially assigned us a room on the 3rd floor, after requested again the receptionist moved us to the 5th floor. It was fine, but the hotel could have earned 10 score by being more attentive to guest requests. Additionally, the swimming pool has a strong chlorine smell. Hopefully, the hotel can consider switching to a saltwater pool in the future.

We stayed here for one night, after arriving via the sleeper train from Hanoi. As we arrived before check-in, our room was understandably not ready. However, we were able to store our luggage and make use of the swimming pool which was great. The pool area doesn't have many sunloungers, but this wasn't an issue for us. The room was large and comfortable, great for the one night. The staff were very friendly, and organised a private taxi transfer to Hoi An for us. Location is very central in Hue near many bars and restaurants.

The staff were very welcoming and helpful. The room was quite spacious and clean. The breakfast was in the restaurant next door - very nice and good options.

The shower- you need to put the hot water on for it to heat up, we didn't know this on the first day so when we got back in the evening we had to wait. Also the shower head is low down and you can't change the angle so it sprayed out of the bathtub. It was shoulder height on me and even lower for my tall husband. The bathtub is raised but there is a step to get into it.

We arrived in the morning and when I ssid that were going to checkout earlier they accepted us using breakfast tickets on the check in day. I appreciate that much. Everything inside the room was clean and neat, good soundproofing, shampoo and shower gel were fulfilled, the bathroom is modern although no bathtub. Good breakfast, especially Bun Bo. Due to a random incident, we had chance to go through their kitchen and had a quick look: it’s tidy and hygienic made we feel assured about what we eat.

Our room doesn’t have a balcony. The sink faucet always made a bad noise whenever we turned it on. And the AC was a bit noisy.

Good location; plenty of cafes, bars and restaurants in walking distance- would recommend Maddam Thu around the corner for Vietnamese food! The staff were friendly and helpful with information when needed . Breakfast was good and there was a section available for all- they serve this in the building next door . Room was spacious, clean and we had a small balcony which was nice overseeing the local area . Although we didn’t use it the pool looked great and it had sun loungers available too! Would stay again.

Nothing

The hotel accommodations were excellent. The room was clean, bed was comfortable and I was very happy with my stay. The breakfast was tasty and the staff there were great. The ladies at the front desk were amazing! Xuan and Chau helped me book a nice tour. They also provided me with information about Hue and where to find things I needed. Mr. Anh was also amazing! He gave me a ride on his motor bike to the train station at 3 am! Thank you very much for helping make my stay in Hue enjoyable!

V convenient, right at the walking street. Easy to move around. Staffs n room wonderful . Can c the hotel make effort to cut down the noise. Will stay again if happens to b around. Transport to everywhere can b arrange w hotel, v easy. Also money changer at the hotel but not sure if rate was good.

Noise is nothing they could do about since is right at the middle of everything. I m good w it. There is nothing I didn’t like about the hotel. Give 2 point less coz other guest may not get used to the noise. Honestly is not too bad