Location was good and the breakfast was also good.

A restaurant for dine in for lunch and dinner would have good inside the hotel.

The location is good and it's a walking distance to the nearest restaurant and shopping mall

It would be perfect if the staff in front of entrance helping me to open up the front door as happened to me I came with full of my luggage bags and carry bags no one helping me. And same also the moment when I checked out. The moment my grab car came nobody help me to open the door as myself and my son open the door with my fullest hands with the luggage bags and extra carry bags towards the grab car. I noticed the staff only served the foreigners when it comes to open the door. Well, it's quite not satisfying. Your improvement in such situation is much appreciated to your excellent service in future. Thank you

The hotel is in a strategic location, making it easy to explore nearby attractions. The room service is excellent, ensuring a comfortable and hassle-free stay. Plus, having YouTube and Netflix available in the room is a great bonus for entertainment. The view from the room was amazing, with a clear sight of KL Tower and KLCC.

Sometimes, I could smell cigarettes, but it wasn't too strong (level 14). Some of the hotel staff could have been more friendly, and I noticed staff smoking outside, which was a bit off-putting.

Well located hotel close to transport links, great restaurant options and nightlife in Bukit Bintang. Four elevators so you never wait too long. Spacious and comfortable room with bath and separate shower. Coffee shop, comfortable lounge area and swimming pool at hotel. Friendly staff. Good WiFi connection.

Breakfast wasn't included in room rate which was on the expensive side. Hotel requires a cash deposit of 50rm at check-in. Limited TV channels. Room cleaned late afternoon daily would prefer it to have been earlier.

The young gentlement at the Reception was very friendly and made us feel very much welcome and at home, thank you so much. The concierge and the Night reception very friendly and helpful. The guard at the entance, was very kind and very friendly. Position of hotel is perfect.

Our bed in the room was connected to the neighbours bath room wall, they loved to have shower at 1pm in the night and that 4 night long and at least 3 of them were in the room! Goodies in the room has been replaced daily and the bed has been done, but lack of cleanning! The towel were fighting to be alive, for a 4 star hotel, no go!!

The location of the hotel is perfect. The staff are super friendly.

The mattress was somewhat springy. The hotel was unable to provide me with a king or queen size bed despite booking one, so I had to settle for 2 singles. The bedsheets were stayed with blood and yellow marks. We never received any hand towels for the nights that we stayed there. We requested them once and received them only for that day. The walls in our rooms were quite damaged and covered in weird green marks. The lighting in the room was extremely poor.

the location is just great. Our rooms was not bad but one room at the end of the corridor wasn't too good - flashing ligths etc

all was good - breakfast needed a little upgrade - once youghurt or fruit was finished it was not replaced - had to do some bowel scraping

I love the location of the Hotel as it was located next to Lot 10 , The room is clean and nice. The bathroom is clean. The valet parking is good. The best thing to me is the distance between the Hotel and Lot 10 and its about 50m .

The breakfast was alittle dissapointing as the options for breakfast was not as much as other hotels i been to. The bed for my room was too wobbly like they are gonna fall off.

Big room, nice and helpful staff at the reception (even thought there was an issue with my booking). Welcoming staff. Easy location next to a subway and monorail station. Big market for street food nearby, Jalan Alor; as well as shopping malls.

I did not like the neighborhood that much, but if you want to stay in that area, the hotel location is great. A bit too noisy for me.

Very large, clean and comfortable room. Breakfast was good but had limited options for western style breakfast, I believe the hotel is mainly catering to its Asian guests.

Weak and slow wi-fi in the room but was better at the lobby. The hotel is in a great location but it's congested with people and traffic.