Loved location and airport shuttle. All staff were great. Amenities were very good. Loved the Tiki bar at the pool for lunch. Nice coffee shop in lobby. Room and bath were nice and good size. Caswell Massey bath products. Linens and towels good quality. Bed very comfortable.

Furnishings in room showing a little wear/tired. Hallways and room could do with a repaint.

The pool area was the best part of this hotel. It had an amazing view of the fireworks going off on the forth of July. All around the vibes, decor, and view were a 10/10.

The most inconvenient part of my stay was the elevator situation. When we arrived the main elevators were out of orders, so we did have to take a maintenance elevator . The situation prolonged getting up to your room, but was not a deal breaker.

The only negative I have is that the walls seem pretty thin. You can’t tell if someone is knocking on your door or the door next to yours. There were a few times when I thought someone was trying to unlock my door when they were actually unlocking a door close by.

Friendly reception staff. Nothing was a problem for them. Very easy free car parking. Rooms very comfortable and well laid out. Nice bar and food.

They could not find our reservation initially and you dont get Hilton Honour Points if booking through Booking.com

The shuttle picked us up at the car return and shuttled us to the hotel for the night and then to the airport in the morning. The grounds are gorgeous. We had dinner at Tony Roma's. The food was excellent and the service was exceptional. They printed our boarding passes for us at the front desk and went above and beyond to make our stay convenient and pleasurable.

We had to leave.

The cleanliness of the rooms was amazing. The staff were kind and very helpful. It was super quiet at night , no disturbances while sleeping. "Great coffee in the restaurant for breakfast". Great stay! Thank you!

Not able to get anything to grab a "snack" after 8p. Maybe a vending machine with various snack options would be something worth considering .

Loved the people working there! Friendly and ready to help! I really liked to spend most of my time in the pool area....was awesome! And loved the food from the restaurant too. We really enjoyed and had so much fun.

The fridge wasnt cooling well and also the AC didnt work properly.

I like how clean this hotel is and how friendly the staff are every time I have stayed here this has been the 4th time I have been to this hotel. Every time I go to west palm I stay at thus hotel.

Nothing I love this hotel

Great location next to the airport, and excellent pool facility. The restaurants on property were fantastic.

No availability of room service.

Breakfast was a little pricey for the selection of food.

Refrigerator wasn’t working which we needed for my husbands insulin. Front desk person offered to send a maintenance person but we had a cooler so we just got ice to store his insulin.