The room was quiet and very clean. The bed and seating were comfortable. Ruby's is a massive facility with long 2-story buildings. My building--with lake view--had an elevator to get luggage to my 2nd floor room--thank goodness! I stayed for three days and asked for NO room service. However, each day I received a bag with new towels and toiletries hanging on my door. That was a sweet surprise. Breakfast was excellent--buffet in the very good restaurant. Loved the stay!

Driving around the complex took patience and caution. Random paved roadways to get to the buildings but no organized way to get around. Need to be aware of other cars backing up, coming around blind corners. Use caution, at slow speeds!

The free breakfast buffet was incredible! The location couldn't be better. We were able to go for an early morning hike in Bryce Canyon National Park and still have time to come back to the hotel to eat a great breakfast. The exterior of the accommodations are amazing. The room appearance at first sight was beautiful. The wall colors were great and the beds were extremely comfortable. The furniture is older, but in great shape. The granite countertops are beautiful and having a sink in the shower room was unexpected but appreciated. The shower was very clean and worked great!

The carpet in the room was disgusting. The tile floors were dated and needs grout repairs. The faux ceiling in the bathroom was really creepy.

Old but delightful. The musty smell in the hallway will take you back to your childhood and summer holidays. It’s wonderful. Comfy beds and great surrounding property to walk your dog. Buffet breakfast included in price had scrambled eggs, sausage, potatoes, and French toast plus some fruit cocktail choices…I think canned but don’t quote me on that. Hard boiled eggs too which is always a plus. Coffee is so excellent I brought my cup to my room (yes I returned the cup).

Is it because we have the dog? Or because we used booking that we always seem to the get the crappy room (see pic) We paid extra for the “deluxe” room and they gave us room 7037. You don’t want that room. Overlooks loading dock and noisy when the window is open. (See pic) And we arrived right at check-in time. They offered to switch us but we had already unpacked all our stuff…but why give out that room in the first place. It’s terrible. You are in the this beautiful place and they give you this room? We ended up with a 15% discount which we appreciated, but I would say, turn that room into storage.

It is a hotel but more like a lodge. Has everything you need in their little shop. It feels very western which is fun. It is an extremely small town and does seem to be the main hotel. The bathroom had some wear and tear and needed some maintenance updates (squeeks everytime you shift in the shower, peelin wall panels) but was functional. Beds were a little stiff but ok. Pillows a little overstuffed but ok. Super convenient location for Bryce canyon. They did have a nice free buffet breakfast in their restaurant which serves the basics (biscuits, gravy, pancakes, toast, bagels, bacon, potatoes, cottage cheese, yogurt, eggs). Some ppl have complained in reviews about nothing healthy which is accurate but they are serving your classic American hotel breakfast so I'd say it meets expectations.

Bathroom could use some maintenance fixes but it was functional for use.

The room was older, but still updated. Loved the decor. Bed was comfy with lots of pillows. Room has a fridge and microwave. I also loved that the housekeeper dropped off a bag of towels, toiletries, and extra coffee outside our door even though we had the 'do not disturb' sign up when they came by. This is a nice touch. I wish more hotels did this. The buffet breakfast is amazing!

The indoor pool was overcrowded. It is the only indoor pool in Bryce City, so it makes sense to be crowded during winter months but it was one of the main reasons we picked this hotel, and we didn't get to use the facility.

Very nice hotel with many facilities and spacious, comfortable, clean rooms. Easy parking just outside, and it was very convenient for exploring the Bryce Canyon. The receptionists were all very kind and helpful. After we left, we discovered that we had forgotten an item in our room. The hotel was very quick to find it and respond to me with a solution to send it by post. Thank you! Except for the poor breakfast, we had a super stay. So I would definitely recommend it and stay there again.

The breakfast buffet was really not good. The food and juice did not taste good and seemed to be low quality. It was clear that they needed to get many people through the buffet in a short time, and it was very crowded and dirty in the buffet area. So I would recommend to bring some breakfast on your own and store it in the fridge in the room.

The room was good-sized, clean and it came with a "pod-style" coffee maker (with "liquid" creamers) ... (nice touch for "first-thing-in-the-morning" coffee drinkers). Although we stayed there only one night, we enjoyed the ample selections of the buffet-style dinner, in the hotel's restaurant, and the "included" buffet breakfast the following morning (also with ample selections). Great Location! The only way to stay closer to the park would be "inside" the park itself! There's a large general store, and souvenir shop, (on site) both with a wide variety of goods. The hotel's grounds are huge, and the parking lot appears to have some special sections available for RVs, with what looks like some sort of hookup. Although we only had a limited amount of time to enjoy Bryce Canyon, we will be back! And, when we do, we will definitely stay at the Ruby Inn again!

Nothing. The stay was wonderful!

The room was spacious and met our expectations. Parking was available right in front of the door, and there was plenty of space. There was a nice souvenir shop where we bought a piece of rock from Bryce Canyon. Since we only stayed for one night, we didn't use all the facilities and activities. However, we did browse through the hotel's information booklet, which offered a wide range of options. If you visit this hotel during a warmer period than when we were there (January), there is plenty to do. Additionally, the hotel's location is perfect for visiting Bryce Canyon. You can drive straight into the park from the hotel. I would definitely recommend this hotel for a visit to the park.

Nothing

The location was exceptional, situated in close proximity to the park, with a convenient shuttle service available directly across the street during peak season. The staff was efficient and transparent in providing a clear breakdown of charges during check-in. The room was well-maintained, featuring a pleasant shower, effective heating, as well as an ice machine, water station, and complimentary coffee for guest convenience. The breakfast buffet was of high quality, and the hotel also offers a heated pool in the main building, along with a laundry station. Additionally, across the street, there is a gas station, and a grocery store is conveniently located at the main entrance of the hotel.

They could offer some gluten free and vegan choices for the breakfast buffet.

Beautiful location & building…. However, their only elevator is out of order & has been for two months, according to an employee I asked….. I’d prefer to do my hiking in Bryce Canyon, not carrying our luggage, backpacks, laptop, camera equipment, & cooler up three flights of stairs, & climbing back up each time we returned to our room….. Nowhere on their website is the lack of an elevator mentioned, which I find inexcusable after it being broken for two months…..

Only the lack of an elevator….. their only elevator is out of order, & has been broken for two months, according to the employee I asked….. I’d prefer to do my hiking in Bryce Canyon rather than up three flights of stairs each time we returned to our room.