Very spacious room. Strong hair dryer in the bathroom, enough shelves and hooks, loved the jacuzzi in the bathroom. Includes all necessities, with a big mirror. Has a small terrace for morning coffee. Quiet area, clean air. Staff is very friendly and helpful, caring.

It would have been nice to have a toilet brush in the bathroom. That put us a bit off.

The location is great if you’re going skiing or if you want to enjoy a bit of the mountains away from the city, but if you want to stay in the city then this hotel is a bit out of the way. We wanted to stay in the mountains so it was perfect for us. We paid extra for the room with a Mountain View and it was well worth it. We split with the terrace door open and fell asleep to the running stream next to the hotel. The breakfast was also incredible with a variety of breads, meat, cheeses, juices, and fruits. We even got to order omelets from the kitchen. The dinner was also incredible. Highly recommend the gastronomic menu.

The service was sometimes a bit slow, but that could also just be us being from the U.S. and being used to exceptionally fast service. Other than that everything was perfect!

Everything was exceptional, the location, the room and the view. Very near to Andorra Villa but also to the surrounding mountains. The hotel also has a restaurant which offered fantastic food and value for the money that you pay. I cannot wait to visit again!

Lovely hotel with really friendly staff Located a bit off Massana town centre so you do need a car/bus During summer would be amazing to have a pool but there are pools accessible in town Restaurant is really good too

Parking cost, but you just park on the road right in front of the hotel

The hotel is in a really stunning location. It was nice to stay outside of Andorra la Vella, as the scenery in and around the hotel was excellent. One of us stayed in a suite, and this was such a beautiful room with views of the waterfall. The staff were so helpful and nice.

I thought that it was a bit unreasonable to charge 15 euro/day parking.

# ICE-COLD AC in my room, WOW! # Amazing reception staff!! # very good mattress in my room. ( at least I loved it) # usable and good ( Superior ) room size for 1 Person with a nice garden view. And one more thing: Car parking = € 15,-- / 24 H. If you think this is expensive, try the ample free spaces near the hotel. Unless you have an SUV with small rims, you'd better avoid them....

Still thinking -))

Top location. Free park a 20 meters hotel. Clean. Excellent Wi-Fi. Normal breakfast. Quiet! Confortable! Excellent staff. Top tv screen. Full recommended hotel Value for money. Parking if need you can put inside hotel for a few. But no need. Supermarket a 2 minutes distance by car. Minibar on the room. You can make your tea and coffee in the room.

Breakfast is basic. For a 4 stars is not what you expect for. Its more a 2/3 stars hotel menu.

Very helpful and friendly personnel. Quiet location even though the hotel is situated by road. Spacious parking. Room (including bathroom) was clean, public areas too.

Bed was uncomfortable: too big and hard pillows (no options), two sheets instead of duvet cover were always messy. Camouflage netting on the windows instead of tulle is undoubtedly unusual yet rather wrong idea. Some small things: upon check-in fridge and kettle were unplugged from hard to reach outlets behind the table; TV remote controls (both in two rooms) didn't work with TVs; no toilet brush.

We liked the location, the treatment of the staff in evrey request ( especially grasiella). The resturant was great, the gym was good and a lot of space around the hotel. My son liked to sit in the bar . The brd was giant and the room was nice and wide. There was safety deposite and littel porch.

I didn't like the bed which too soft for me. The lobby wasn't too inviting to stay there.

The location was perfect, breakfast was good, dinner was amazing! Very friendly staff and I would definitely stay here again.