# politeness and courtesy of staff # super helpful bell boy # generally a bit of a run-down 4(?)-star hotel, but personnel really do try hard and are very kind # the view from our spacious room: above the trees and a lovely BA skyline # location, location, LOCATION! # extremely comfortable bed and mattress # breakfast was alright, cutlery and crockery not the cleanest,... but sometimes better fruit options, sometimes fewer choices (depending on ???)

# looong check-in process (did the online check-in beforehand, which meant uploading a picture of ID, additionally filled in guest data in a digital form; was reminded one day after that to fill in online check-in *again*! at the hotel: the lady at reception copied our IDs and did the whole process herself. again. => online check-in seems to be useless!) # a lot of organisation at reception seems to be done entirely on paper (this is 2024, btw...), which takes a long time # the rooftop bar 'piso13' being only opened on a few evenings a week => no sunsets for us 🌆 # the internet connection in the room was very slow and partly non-existant (slightly better on ground floor) # thin walls as you could quite clearly hear people from the room next door

We loved the location and the view. The window of the hotel room overlooked the park and lovely old buildings of the Recoleta district. The National Art Gallery is in the neighbourhood and there are a few more lovely parks. The means are served with perfect profesionalism. The staff was very friendly. We really enjoyed staying at Bisonte Libertad.

I might complain about the qualité of towels. They need a change.

Great location. The park across the street is lovely with lots of shade and peaceful spots to relax. Several points of interest within walking distance. The included breakfast is good enough.

The hotel is in need of updates. Many fixtures were broken, air conditioning system was noisy and there was mold in places. They don't have any clothing irons for guest use.

The location is great. Everything at the hotel works well. Pleasant and relaxing.

The breakfast was a bit difficult for someone who is gluten allergic. The ham and cheese were quite low quality.

The location was top class

It had no faults but a small fridge in the room would have been nice

Excellent

Everything

Clean comfortable bed and large room. Staff is very helpful. Good breakfast. Argentina Hotels generally has lots of pastry.

Nothing

The rooftop Bar

The entrance steps

Location😍 Hospitality😍Lady at the front desk is very helpful and has solution for every problem😊

Reception was not helpful asking taxi transfer from the airport. Bathroom needs renovation. Poor quality and quantity in breakfast. We had to change room after we arrive because cold water was not running in bath. No lobby.