Hotel is modern, has nice fitness room. Room itself is modern, has a comfortable bed, and was quiet as requested. Personal attention stood out, at breakfast room welcoming you by name from second day on, was very nice

Initial room had a bad smell, but was changed On first day there were lot of flies in the breakfast area, which made me not want to take the fruits f.e.. It was informed to staff and from next day this was not longer the case.

Location is great, walking access to many BA attractions. Staff is very helpful. Decent breakfast with some variety, however, you won't expect the big range of offering. In general good hotel for short stay. They also helped us with baggage storage while we went for several daydays trip.

Cleanliness is questionable as the floor in the room was pretty dirty. Also bath towel and bathrobe were missing as they prepare only for one person, so we would need to request additionally. But good thing that they brought missing things pretty quick.

We spent 12 days in total in 4 visits in hotel Crillon during February 2024. In fact, I used it as our base for visiting Argentina (south and north) leaving part of our luggage there during our trips. We had some difficulties with flights and the hotel helped a lot. The reception of the hotel is extremely good and professional. Anibal and Antonio, the senior receptionists are great and the others also very good. Kind, helpful and efficient. I will recommend this hotel to everybody in my family and friends. Great place to visit Buenos Aires and use it as base to visit Argentina.

Location, location, location. Close to Galerias Pacífico and not too far from Puerto Madero and right in front of a subway station. Great area with plenty of restaurants. Hotel itself is an old building but the renovations were fine. Nespresso machine with free coffee, decent sized mini fridge, good shower and all amenities are available upon request, including ironing board, power adapters, mobile chargers. Staff is very friendly and helpful.

The cheaper rooms are tiny and dark, facing the back of the neighbour building. Bathroom sink is pretty small and leaks into the floor.

The Breakfast was outstanding. Huluen the concierge was amazing a huge asset to your business. She went above and beyond her own job to make out situation work. Thank you again.

Alan on the front desk when we checked in was unhelpful and completely dismissive. Every question was no. My husband was sick, it was early as we had flown all night, 11am. He response was ‘check in is 3.’ No empathy at all. We had also booked the following 2 nights, asked to stay in the same room? NO. Hulien came to the rescue, made our situation work.

- Cleanliness - Location

- First room very small, then I was changed to a bigger room (because the light of my room stopped working all of the sudden) - Breakfast was not included in my reservation, I asked during check in to include it. When I checked out they said that only one day was included, but that it was ok for the other days. When I finished check out, I wanted to go have breakfast and they said that I have to pay (when 30 seconds before they said it was ok because of their own mistake). I found that very uncomfortable and rude

Location of the hotel was very good

room was small, though we were assigned a silent room that was a prioriety for us. Breakfast was good but too expensive, we decided to go a Dandy next door of the hotel who offered a very good breakfast for a third of the cost. Elevators were very small and outdated, during our stay one of them had problems. The hotel facilities seem outdated and a little run down

It was perfectly located. The staff was incredibly helpful when finding things to do near by. It was the perfect place to go back to and reset after a long day exploring the city. A plus is it is also located near a metro line :)

The room itself was a little loud- no fault of the hotel. The room had a lot of windows which was great but it let in a lot of noise- so be prepared for a little noise saturation at night. No other additional comments

We have been many times in this hotel, and we came back after pandemic years; it was a pleasure to see that it continues being a good place to stay. So I just copy my review from some years ago… Location is superb! From some rooms and from restaurant one overlooks a plaza with blooming trees in spring, and it is convenient for most public transportation or main attractions. The staff is extremely helpful and efficient, making you feel really welcome. Facilities are good, comfortable beds, and rooms of different sizes are available. Breakfast buffet is good and generous. All one needs in a gentle and warmer environment than huge impersonal hotels!

The location of this hotel is very convenient - walking distance to all 'places to see'. Unexpectedly easy to get to la Boca - the bus stop (152) is just in front of the hotel; the metro station as well. The greatest value of this hotel is its STAFF - super friendly, always willing and ready to help. Thank you the STAFF!!! If I'm in Buenos Aires again I'll choose this hotel.