The room was really lovely with a great coastal feel to it. Included a table and chairs, nice basic kitchen, good size bathroom and comfortable bed. The staff, especially Deb, were very accommodating and helpful with knowledge of local areas. I especially liked that they were able to shift my original booking to the ground floor (during busy school holiday period) and asked every morning if I needed anything like clean towels, etc.

This motel is on the Pacific Highway which I thought might be noisy, but I didn’t hear any traffic noises from inside the room. Like a lot of motels, the parks are a little narrow which made getting in my car somewhat difficult.

Value for money is definitely the go to with this place! Travelling for work, it has all the essentials. Powerpoints next to the bed, cutlery, plates, bowls, a sink to wash up in and even dishwashing soap. Netflix on the tv, comfy bed and pillows, extra blanket, free wifi, bench with under storage to put your bag, and a small table to sit at to work or eat. Anyone who travels for work regularly I'm sure can appreciate these little things. The room is neat and tidy, modern, kinda on the small side, but for the price - honestly I'd stay here time and time again for work, and will put our workers up in these rooms no problems. Noise on the street wasn't an issue - we did however stay towards the back. Nice and quiet motel, due to high volume of workers staying there.

Ok, so they are lacking in the condiments side of things with bathroom supplies (shampoo/conditioner etc) but if you travel regularly for work, you bring these things with you anyway. They did have 2 sachets, so it wasn't as if there was none, but it's a budget accommodation, I don't expect it. They don't make the room up each day unless you ask, but I would prefer to pay around $40 less per day than the other motels around the area, and just ask when needed, or get some refreshed towels.

Clean and modern, spacious, simple and elegant interior design (from what I have read - recently renovated). Comfy large double bed for the kids and a bed which was separated by a partition, which meant I could stay up with the light on without disrupting kids sleep. Kids loved special touches, especially the fancy microwave which played a catchy tune upon completion of its task.

Our room was the closest to the busy road, so there is only so much a sound isolation can do from waking you up earlier in the morning. This was however my fault as I have left it to the evening prior to organize, at which stage I strongly suspect it was otherwise fully booked. So if this was possibly the worst room in the block in that sense of proximity to the road, it still provided for a very refreshing and comfortable recuperation on the way back home.

Help with how to use air-conditioning I couldnt put on heating. Please put slide down on remote somewhere in motel room.. I desperately need a comfy chair just a small club chair my back hurts, sitting in a bed I was there 3 nights so. I'd love a chair please not a hard one like at dinning table. Staff lovely. Excellent service. Thanks stay with you alot so enjoy the convenience of charlestown to family living in Newcastle

Nothing to say negative at all really enjoy staff. Can I request a comfortable chair to be put in my room if im staying with you. Can you let me know that.

Check-in was made super easy via a text message, which meant everything was ready prior to our arrival. A small error in the text message was verified, and it was wonderful to have a personalised reply from a sincere staff member assuring me that the error had been resolved. This was not a generic reply. The unit was spacious, clean, and well-appointed with toiletries, towels, extra blankets, tea and coffee facilities. Very comfortable king-size bed, with comfortable pillows, slightly lumpy from being laundered, but still very comfortable. The motel is situated a short walk from the main centre of town and Charlestown Square, so we were able to walk to get dinner, then walk back, and the proximity to arterial roads to access many of Newcastle's best areas is excellent. Check-out was similarly as simple as check-in. I would definitely choose to stay here again if I needed accommodation in Newcastle.

Renovated, modernised older motel, very comfortable. Helpful and friendly staff Comfy beds and dark curtains make the room good for sleeping in The location was good with a car central to Newcastle or further down the coast On the Pacific highway, however, was still quiet and easy to get in and out of. Car parking was assigned to rooms so 1 car space per room. 2 checking in car places which they allowed us to use for our 2nd vehicle. . Overall if you want to save Newcastle accommodation dollars be comfortable it is a great place to stay. 😀😀😀

The facilities were aimed at satisfying the single traveller. They did this well. Addtionally the staff had made entry to the room an parking simple, after the reservation desk was closed. I liked the room's bed, a king single, heating was available. Surf Beach Motel's use of technology was very pleasing. Power points also provided USB services and response to the provided phone number was good.

The location can be difficult to enter if traffic is busy. It involved a U-turn to gain entry to the motel site. But, that's a fairly minor problem.

It was so clean and nice. The check in process was seamless. I didn't see staff at either check in or out but was sent a text with easy instructions. There are tea and coffee making facilities and a microwave and fridge. The shower products were really nice 👌 it was such a pleasant and comfortable stay after a really long drive. The bed was comfortable. The room was light and bright and the air conditioning was welcome coming in on a hot day. Definitely recommend. Amazing price also.

Just being picky but there is only a really small space between the bed and table so getting up during the night was a close call to banging in to the table. Not a big issue.

The room is looking pretty new, feels like it has been recently renovated. We love the king size bed and it has a lot of power plugs where we can charge all our devices. A perfect size room for 3 of adults as it even has a table with 2 chairs. Perfect kitchen area comes with a sink, microwave, fridge and fancy cutlery sets. Very near to Charlestown Square.

As the motel is located on the Pacific Highway, need to slow down closer to the entrance of the motel as it can be easily missed especially when we first arrived. After that we just have to remember to slow down once we can see the big sign in orange of Sixt (Car Rental Company) which happens to be beside the motel :)

We spent 5 days at Surf Beach Motel and found it to meet most of our needs and great value for money. Newly refurbished rooms were clean and mostly well equipped. The bus stop was directly outside the motel which is perfect if you’re without a car. Shops and restaurants were close by. Self check in was communicated well and very easy.

The previous guest’s rubbish was left in the bin which was a bit off putting on arrival. The body wash dispenser in the shower had been removed and we needed to purchase our own as there was no staff available when we arrived. We had booked for 5 days and there was a single toilet roll provided. Requesting coffee, milk and toilet paper is fine but frustrating if you are out & about early and see no staff to make requests. It’s a pity that the housekeeping issues let an otherwise great motel down.