Very friendly and helpful at reception, Tommy was awesome. Excellent instructions as arriving after hours. Room was clean and great wee kitchenette. Good location, train station about 10 min walk. Walk to town about 30mins and does have incline and declines.

The stairs would be hard for some people and bringing a heavy suitcase upstairs isn't for everyone. Found the mattress abit hard, my back feels it but apart from those two things everything else was great

Loved the location: very nice breakfastbars in the neighbourhood, a 20 min walk from the woolloomoolo wharf. The staff was super friendly, we could leave our luggage on the last day at the reception, before taking the plane. We had 2 different rooms during the holiday (we returned at the end of our holiday): both rooms were nice and cosy, i preferred one room (supreme room) which had a little terrace. The rooms are well kept, i have seen during our holiday in Australia a lot of shagginess, but not in the Medusa hotel. In check, out check and keysystem is very swift. Wifi in the room is stable and strong. However the hotel is lying at the streetside: i did not have any rumor or noise from the street (when windows are closed). I love the choice they made concerning the soap in the bathroom: made in australia and superb quality.

The staff is friendly but changes much: the person you talk too in the morning is not the same in the evening. There was no communication between the two persons to resolve a little problem i had in the room (smart tv could not receive internet). I saw the more little rooms : they are very little and prammed. So if you go to the Medusa, it is a suggestion to take a larger room, it is worth the price.

This hotel was such a great experience from start to finish. I booked simply because I could take my pooch there and its a great part of Darlinghurst, close to cafes, buses and fab restaurants. What I experienced was like 1000 times icing on the cake. The staff spoilt my dog rotten with hugs and kisses whilst ensuring I was completely welcomed and cared for. There were extra towels, carting my heavy luggage, nothing was too much trouble. I was upgraded to a beautiful spacious room which looked onto a quaint European type sunny courtyard. I saw one of the other smaller hotel rooms, yes they are on the small side but with its own private bathroom I thought was great value for money given its a four star boutique hotel right near Sydney central! Ive stayed in Sydney hostels and this offering was much better. I recommend this hotel to everyone wanting a warm charming place to stay close to cosmopolitan Darlinghurst / Potts Point / Oxford Street.

Nothing.

Loved our stay at Medusa Hotel Sydney! The room was spacious and well designed, the amenities (mini bar, soaps & shampoos) were high end, and the location was great for nearby cafes, bars, thrift shops, and a scenic walk to the botanical gardens and opera house. We had to check in a little later in the evening--after my plane touched down in Sydney, I was pleased to receive a text with all the information I needed to get into our room after hours.

We had to carry our luggage up a flight and a half of stairs. After a long day of travel, this was no fun, but we also knew we booked a boutique hotel in an older building! Definitely wouldn't deter me from staying again or recommending the hotel to others, but some people would need to know this prior to booking.

This is our second time staying here this year and we would definitely stay again. We stayed in two different rooms over the two nights. We loved 212 more than 214 even though it was bigger. It’s a quiet hotel and really personal and each room is unique. The staff are all so lovely, especially Jesse, who I think may actually be part of the reason we loved staying here! It’s close to bars and restaurants and transport but is also quiet. There’s a microwave and fridge and air con and everything you could ever need.

We love everything.

Medusa is a sweetest boutique hotel tucked away in an extremely convenient corner of the inner Sydney. The rooms are cosy and private with all the in room amenities you can expect from a 4 star resort. The staff are extremely friendly and will work hard to cater to your needs (we asked for a room with windows and a late check out and they were more than happy to help us out). Everything you could ever want is only a light stroll away and we felt like we truly got to explore Sydney the it was meant to. We simply had a magical time at Medusa hotel and would definitely return again in the future. Couldn’t have asked for anything more.

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Great service, well positioned accommodation, staff were brilliant.

The exit to our room opened straight out onto a steep, curling stairway, a clear safety risk. This would nlve lessened by moving the entrance door further into the rooms hallway, perhaps by 1 metre. The stair edges need to be better defined as they are not clear in artificial lighting. We were charged twice for our room - which was very promptly refunded on request - but an unnecessary thing to happen. The room light switches could have been better marked, and explained.

Great location Beautiful building Bedrooms arranged around an internal courtyard which was quirky Comfy bed Best shower ever! Staff friendly and accommodating Bathroom products hight quality Mini bar is helpful add on

Didn't replenish tea and coffee each day Didn't fill up the shower gel despite asking Override air-conditioning at night so we didn't sleep one night due to heat, us brits can't cope None of this would stop us using the hotel again though as good outshone everything else by miles.

Look no further! Medusa hotel exceeded my expectations in every way! The room was incredibly spacious, and it had windows that open wide to a court yard bringing in lots of fresh air. It was very quiet, clean, and the bed was so comfortable I slept VERY well. The owner was very friendly and accommodating. I would DEFINITELY recommend this to anyone and will stay here next time I go to Sydney. 10/10 recommend!

I loved that despite not having communicated effectively that I was hoping to check in early, Jesse was welcoming and checked on my room's readiness. The room was upgraded and I could relax and bask in the beauty of the room. They also had Twinnings twas which made me so happy. The amenities were gorgeous and well stocked. The complementary Maltesers were just what I needed at the end of a very long day. Nothing was a problem and they supplied me with a direct number in case I needed anything after hours. I would definitely stay there again.

I loved it all!