Clean, luxurious, location, good value for money.

I would have given 10 stars all the way but....I was asking staff to help me move my 4 luggages as I was about to check out. concierge staff said I need to bring the huge push cart by myself from downstairs to my room and bring back my luggages by my self. I did and the push cart's wheels were broken does not push in proper direction. I almost broke the elevator because I kept hitting the walls plus the weight of my luggages made it worse. I was alone as my family were in the museum I told the staff about that. I payed so much for 2 nights stay and a simple assistance to move our luggages can't be provided by Meriton. What if the guests were seniors or with back problems. Dissapointing in that aspect.

Excellent location. About 30 mins walk to Central Quays and 10 mins to Hyde Park. The suite was very clean, spacious and comfortable. Good kitchen facilities. Lots of supermarkets, restaurants and take-aways in immediate vicinity. Great shower. Very comfortable bed. Good clothes storage. Free complimentary toiletries. Staff were very helpfull and polite. Good security. Lovely balcony weather permitting! Room serviced 2x per week but you can request extra shampoo etc daily.

Request for toiletries from reception was rather ad hoc. I requested body lotion and got a lot of shampoo and conditioner!!

Loved having a washer / dryer in the room. Very nice space in the room with a kitchenette that had everything we needed for the stay.

The lift was slow at times, but this is not a complaint. The location was good, considering the price, but a little bit of a walk to public transport.

The location is close to transport. There are lots of eateries close by. I can easily get groceries at the Coles supermarket nearby. Reception is receptive and prompt to requests of towels and toiletries.

The scheduled cleaning did not happen. I have to remind the reception for the cleaners to come the next day. Cleaning is very basic. I don't think the carpet is vacuumed at all. The air conditioning is hard to adjust. I need to adjust the TV every time I turn on the the TV to get the main TV channels like Channel 7. The kitchen needs to be more equipped like trays for the oven.

Central location, safe neighborhood, friendly staff, great room, tons of food and attractions close by, view from the balcony was stunning.

We needed a deep clean in our room due to a bug problem, and the hot tub was tepid/cold all week. When we talked to the manager they told us they couldn’t turn the heat up past 39°, which is understandable. However had they gone up to feel the tub, they would have understood that it was not at that temperature like we were saying. It felt like we were being brushed off when we asked a few times.

Good size for what I needed. Good location and convenient. Good services, overall good value for money

My check in was really bland, wasnt made to feel welcome or explained about facilities access. I had persistent issues with my tv, maintenance had to come each day to try to resolve it. It was able to fixed for my last night. I was offered a partial refund for the inconvenience, which I appreciated. I had some concerns regarding cleanliness. There were drain bugs in my bathroom from the day of check in until I left. Nothing major overall. But I expect a much higher standard from a Meriton.

Comfortable beds. Well appointed kitchen. Great to have a washer and dryer. I loved the full sized fridge. The apartment had plenty of space and a decent balcony. It was great to have public transportation just around the corner from the hotel - you can catch a tram, the train, a bus or a ferry with little effort. There were dozens of restaurants within a block or two as well as two major grocery stores within a couple of blocks.

I would have liked a USB plug in by the desk or on the bedside lamp. We all travel with phones that need charging each night. A stand or fold down shelf to place luggage on would be a great asset.

We stayed here three times in a month while traveling throughout Australia and New Zealand over Christmas and New Year's. Each time was outstanding. After our first stay was so excellent, we decided to cancel our reservations at other hotels for our subsequent stays and choose to stay at the Meriton - Kent Street because our first stay was so great. Our suite had magnificent views and all the amenities we could want each time. Additionally, because we knew we were coming back again at the end of our second stay, they allowed us to leave luggage with them until we returned four days later - and free of charge. Further, even though we arrived hours before check-in the first two stays, they got our room ready well before check-in and let us go ahead and check-in and go to our room. Everything the staff did was outstanding and above-and-beyond.

Our only small negative was that the washer-dryer that was in our suite on our first stay was a single unit, not a separate washer and dryer. We had trouble figuring out how to use it, but the staff was helpful in trying to assist us in learning the unit. Our other two stays we had separate washer and dryer units and had no trouble with them.

Location was so central, great thai place downstairs (prik thai), pool and spa amazing, beds and pillows so comfortable. Would stay here over and over. Walk down the hill to darlinghurst and awesome kids park. Just near paddys market. Close to town hall, woolies, maccas and tram on george Street. Able to get more towels from pool area if needed. Kevin Murphy products were great, tv in every room. Staff were great.

Elevators were very slow first day but was soon fixed and absolutely no other issues. They charge surcharge for credit cards so watch that.

The location is fantastic! The light rail and train stations are really close by and lots of great restaurants and markets within a few blocks. The Pho restaurant right next door was phenomenal! The bed was very comfortable and plenty of towels were provided. The staff was very sweet and attentive.

My room was definitely in need of a good, thorough cleaning. My feet were filthy from walking barefoot in the room and the bathroom, especially the shower, needs a good scrubbing. The balcony glass is very dirty and hard to see through. They don't provide the first roll of paper towels that units with a kitchenette usually provide. There were enough plates, etc. I didn't cook there.