Reception staff excellent, housekeeping good and food all fine - generally friendly and professional. Location and transport links superb.

The breakfast menu has no meat options. The breakfast service is erratic as often only one chef in kitchen so long waits. Servers polite and doing their best but orders arrived not always as requested. No option for food or drinks for guests on a Monday which is poor given the stormy weather - had to walk in rain to local grocer. Room was disappointing (very cramped and no light) so upgraded to suite on arrival. The suite was large and comfortably furnished but NO drawers or chests for storage and limited hanging space - lesson in poor interior design as style over substance. The walls and beams are a fabulous canvas for a design but the potential has been missed - garish walls and mismatched art choices.

Enjoyed my stay here before, so decided to book it again this time for a business trip and got a 'shoe box' room, which was compact as expected, but the high ceilings gave it quite a big feel! Enjoyed the included minibar (though it was not as extensive as my previous stay, but that's perfectly fine. The last time I'd stayed in a different room, the shower was open and I had made comment about how wet the rest of the bathroom got despite efforts to control the water flow, so I was very pleased to see my rooms shower had a glass panel to prevent that from happening again. The amenities were, of course, lovely and smelt great! And the bed was very comfortable. A nice touch was music already playing via Alexa - made it feel homely as soon as I entered after checking in. Even nicer a touch is the extra attention the front of house staff make to make the stay enjoyable from the get go. I appreciate the time they take to have you seated at the front desk to talk to you a bit and get you settled. Even though one needs to wait a little bit before being checked in, there are plenty of chairs to sit on in the foyer, and the staff are so great when dealing with you that it kind of makes the wait worthwhile. The front of house staff were truly exceptionally ans hospitable. I have family that I could stay with in Sydney, but I honestly think I'll just keep staying here on subsequent trips!

Small thing - I stayed two nights, and the bath mat was taken (and not replaced) prior to my second night. Perhaps this was intentional and in order to be green, which I wholeheartedly support. It was fortunate that I at least had a spare bath towel to utilise as a mat in its stead, but if it was not intentional, then I wanted to alert the staff of it.

Gorgeous boutique hotel with attention paid to quirky features such as how room numbers are displayed and the football game in the lift shaft. Rooms were just perfectly decorated - art deco style and blended with old brick walls and original pillars. Nina Simone, Frank Sinatra, Louis Armstrong and co all playing in lobby and restaurant - perfect music for the atmosphere of the place. Very close to ICC and Darling Harbour and within a 20m walking distance of main shopping precint. Bed was really comfortable - better than my own.

Restaurant food was okay but menu very avant garde and very little appealed so only ate there one night. What I did have was lovely though. No amenities in hotel such as pool or gym but I did know that before I booked.

The room was comfortable and clean, good shower and overall cozy. The staff was very helpful and accommodating, granting me an early check-in after an extremely long flight and helping me with everything that was needed. The minibar in the room was complimentary, a nice touch.

Nothing really, I just missed a few of the fun little things they used to have, like a box of snacks in the room for you to take with you in the city, an umbrella and a bunch of small jokes hidden around the room.

I love the Ovovlo brand and have stayed at a few in Brisbane and Sydney. They are a unique Boutique style hotel, with emphasis on conserving historical buildings and using art as a medium throughout. We arrived early and they accomodated us with a room immediately, even though we were happy to store our luggage and wait.

We booked a room with views, we ended up with no view and a room direcly in front of the elevator. We obviously didn't realise this until we made our way up and then couldn't be bothered making changes as it was only for one night. We had pre-booked/paid, so cost did bot change. As mentioned before, we were not given the option to wait.

Excellent location closer than I realised to the light rail and with a supermarket nearby. Compact room but super-quiet and so well designed - absolutely no external noise at all. For one person the small room size was no problem; two people would trip over each other a bit. Still, that probably keeps the price down for such a convenient location. I loved that a robe and hairdryer were provided and that waste reduction measures were in place. Staff were all attentive, friendly and efficient, and the bar/restaurant was great. I will certainly stay here again; it surpassed my expectations.

No complaints or suggestions at all.

Staff was very friendly and room service felt was 7 star level. Everytime we called to ask for something, they would show up in less than 5 minutes. Enjoyed the free upgrade as well and the whole experience of staying there made us feel very comfortable. Location was also great as we travelled there for work, but there are many food options available near us.

Can't think of any. We didn't use the wifi because it says public but other than that, it was really good.

Helpful and cheerful staff. Very clean, quiet, and tidy premises with a restaurant .Lifts to rooms. Free lolly bar in the foyer. I was very happy to be upgraded to a king room. My room had a spacious bathroom with a walk-in shower. The bed was very comfortable. A short walk to Darling Harbour, other meal options, theatre, and aquatic centre Free fireworks display every Saturday night at 9 pm in Darling Harbour was good, too.

Very minor, but I suggested to staff at the front desk that the room could do with some written instructions on how to access the television extra functions.

Location was excellent. Staff were friendly, welcoming and helpful. Hotel fittings and fixtures were tasteful. Close to ferry terminal. Light rail convenient. Close proximity to cafes, restaurants, bars, theatre. Bed very comfortable. Bathroom well appointed.

No window facing outside from my room. No natural light in my room. No natural airflow as there wasn't an opening window. Carpet in my room was a little worn out and frayed at the edge.

Location was perfect to watch an IMAX movie and explore the surrounds with friends. Upon checking-in late in the evening, the hotel staff offerred us an upgrade in room type which was special. I suppose its because they know I have returned to that hotel time and time again. The room was perfect acknowledging that we don't really care about 'space' or 'in room facilities/amenities', since we tend to go out and just use the room to rest at the end of the day.

Although the bed pillows may look nice and fluffy, they ended up being pretty flat upon lying on them. But that's more my preferrence so it might not be an issue for others.