Location, quick check in n out

I have to pay extras $40/night, if I want the harbour view. Although at Booking.com it's stated my room has harbour view. The facility in the room n bathroom only meet 4 stars. Room decorations look old. AC temp can't be adjusted. We've reported that n the technician just show us how to adjust the temp, but didn't wait to see if it really works.

I congratulate you on the entire experience. Attention to details was fabulous. Examples: Your room is ready - as I arrived early. Very much appreciated. Bag was already in room - fantastic. Cab at the raising of a hand Ate breakfast and lunch at Jackalberrys - best pasta in a long time and my partner is Italian! Cleanliness really sold me. I have stayed in many five stars and yeah - sometimes disappointed at the level of cleanliness. Usually pretty average. So this was so nice to experience. Glasses in drawers sparkling clean. Just felt good. Thank you for such a nice experience. Please pass on to all. We too often say what we don't like and nothing about what we do. Gaelle Lindrea

Location at Darling Harbour was great - we had a great view of the fireworks which happens several Saturdays a month and we were lucky to be there yesterday. The rooms were comfortable and clean.

I didnt like the check in - we arrived early and waited til 3pm ( the official check in time) but were made to queue again behind like 13 families. They did open more counters and the line moved fast but perhaps, they could set up a counter for those who had already checked in and just needed to be handed their access cards?

Loved the breakfast

Nothing bad to say

We loved the location of this property. Very central to CBD and great views of darling harbour from our room

We purchased the breakfast with our 3-night stay. Was not worth it, very disappointed and expensive. The breakfast seating area was huge, they had station spread out throughout the area, the line up at the toasting area was impossible to get too due so many people dining. The line up to get into the breakfast area stretched out down the stairs and to the lobby area. Would recommend to have breakfast on darling harbour somewhere

Our stay at the Hyatt Regency Sydney was nothing short of amazing! The location is unbeatable—right in the heart of the city and close to Darling Harbour, making it so convenient to explore the best of Sydney. The service was exceptional. Every staff member we interacted with was friendly, attentive, and truly went above and beyond to ensure our stay was perfect. The breakfast was another highlight—an incredible selection of fresh, delicious options that catered to all tastes. It was a great way to kick off each morning! We had a wonderful experience and highly recommend the Hyatt Regency Sydney to anyone visiting the city. We can’t wait to stay here again!

The Hyatt Regency is on Darling Harbour, which is well located within walking distance of the ferries at both Barrangeroo and Circular Quay, as well as the Opera House, NSW State Library, and shopping district. The hotel staff fulfilled my request for a higher floor and harbour view. The room was refreshed daily, with perfection. After staying four nightmarish nights at the rundown Adina Apartments Darling Harbour, it was pure pleasure to stay another six nights at a real hotel and in a beautiful room.

The hotel fronts Sussux Street. There is a convenient back entrance for guests to access Darling Harbour. There are a lot of stairs. They were ok for me, but I can see that they might be a struggle for others. A lift at that point would be helpful.

Location was great. Room was well appointed and clean.

Being woken by a hotel worker entering our room at 9.45am while my partner and I were in bed.....naked. I would have thought that with check out being at 11am that the room would be tended to after we actually had checked out and left. Was quite startling to wake to the sound of our door opening and then having to quickly cover up while still half asleep. Would have been nice to have a sheet on the bed and not just a quilt. Was too hot with the quilt and too cold without anything. Having to pay an extra $110 for parking on top of the room charge. How everything has a "credit card surcharge" attached to it.

Based on the selection we made on booking.com we were under the impression that we’d booked rooms that had a harbour view, which turned out not being the case so we were disappointed. When we revisited the detail on booking.com we could no longer find rooms that were harbour view. We felt it was expensive for what we got however the rooms are very comfortable, the pillows and linen are quality. The location is excellent to access the harbour and city. We walked everywhere which was great. Access to buses, trams and hop on buses also within easy access. Would be nice if the coffee in the rooms was better. Reception staff very efficient. Overall a comfortable and pleasant stay.

We were so happy that we were allowed to check in and access our room early - what a relied after many hours of international travel with a child! We requested a bed for our daughter and that was immediately set up and quite comfortable. The room was small but nicely set up and neat. The location was perfect as we had a couple of meetings in the Darling Harbour over those couple of days.

Nothing to do with the hotel but our taxi from the airport turned out to be a scam. It would be good if companies like GM Taxi would be banned by good hotel chains to avoid scamming their customers. We saw a bunch of those parked outside the hotel which was disappointing.